Job Summary:
We are seeking a highly motivated and experienced Retail Sales Supervisor to join our team. As a Sales Supervisor, you will be responsible for overseeing the daily operations of our retail store, ensuring exceptional customer service, and driving sales. The ideal candidate will have strong leadership skills, excellent communication abilities, and a passion for delivering an outstanding shopping experience.
Duties:
1. Manage and supervise a team of retail associates, providing guidance and support to ensure excellent customer service.
2. Monitor and analyze sales performance, implementing strategies to achieve sales targets.
3. Train new employees on store policies, procedures, and product knowledge.
4. Maintain inventory levels and ensure accurate stock management.
5. Handle customer inquiries, complaints, and escalations in a professional manner.
6. Create and maintain visually appealing merchandise displays.
7. Collaborate with the management team to develop and implement marketing initiatives.
8. Ensure compliance with company policies and procedures.
Experience:
1. Previous experience in a retail supervisory role is required.
2. Strong time management skills with the ability to prioritize tasks effectively.
3. Proven track record of achieving sales targets and driving results.
4. Excellent administrative and organizational skills.
5. Bilingual proficiency is a plus.
6. Knowledge of retail management systems and point-of-sale software.
7. Ability to lead, motivate, and inspire a team.
8. Exceptional communication skills, both verbal and written.
9. Demonstrated leadership abilities with the ability to make sound decisions.
We offer competitive pay based on experience.
If you are a dynamic leader with a passion for retail and providing exceptional customer service, we would love to hear from you. Apply now!
Job Type: Full-time
Pay: £36,000.00-£40,000.00 per year
Additional pay:
* Performance bonus
* Yearly bonus
Benefits:
* Store discount
Flexible language requirement:
* English not required
Schedule:
* Monday to Friday
Education:
* Certificate of Higher Education (preferred)
Experience:
* Retail sales: 1 year (preferred)
* Customer service: 1 year (preferred)
Work Location: In person
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