Join to apply for the Workshop Service Manager role at Aloha Vision Consultants.
5 days ago Be among the first 25 applicants.
Aftersales, Plant Hire, Commercial Vehicles
Location: Stourport-on-Severn
Salary: ~£50 - 60,000 pa
Employment Type: Full time, Permanent - Monday - Friday, 40 hours per week
Responsibilities
* Managing a small team of engineers, technicians, sales and clerical staff to provide exceptional customer care, whether resolving issues on-site or in the workshop, or generating new business through maximising delivery of services with existing key accounts.
* Building upon present success of the team and driving positive growth by proactive outreach activities, bringing the service offerings to a broader potential customer-base.
* Optimising procedures within the team, reviewing practices and monitoring performances to help staff achieve their best.
* Managing departmental budgets, accurate status reporting and meeting of company targets.
* Occasional site/customer visits as required.
Desirable Qualities
* Self-motivation, with excellent people-management & leadership abilities.
* Sound commercial understanding, with exceptional customer interaction skills.
* Technical understanding of products and/or market knowledge of customer-base.
* Experience in a similar Service Delivery leadership role, or as a Workshop Manager looking to take on more customer-facing duties and commercial responsibilities.
If this role suits your skills and experience, please apply now and I'll be in touch shortly. Cheers!
Seniority Level
Mid-Senior level
Employment Type
Full-time
Job Function
Other
Industries
Manufacturing
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