REMOTE WORKING, with 2 days a week in the Reading office and attendance to monthly meetings in the office. You will need to live in an easy commutable distance from Reading.
Our Reading based client is currently recruiting for a pensions Administrator to join their team.
The role will focus solely on the administration of our Pension Scams Identification service in an exciting period of growth.
This role may suit a recent graduate who is seeking some admin experience, or a candidate with good admin skills and an eye for detail.
The Role
Onboarding of new members for Pension Scams service
Arrange appointments with members by telephone and email
Conduct telephone interviews with members to identify those at risk of a Pension Scam.
Produce reports for client teams, Trustees and Compliance review where needed
Dealing confidently with members by phone, email or letter
Updating/Maintaining records on the database
Ensuring that member cases are dealt with in accordance with strict deadlines
Process cases in line with agreed Scam Protection Team processes
Implementation of new clientsThe Person
Experience in admin is preferred
Inquisitive with strong interpretation skills
Ideally, be educated to A-level standard
Be able to demonstrate ownership, responsibility and accountability for self
Good telephone manner
Be organised, methodical and logical in approach to tasks
Be able to develop and implement own processes to manage high volumes of work
Have good leadership skills, the ability to manage own workload as well as assisting the team
Be proactive, having drive and commitment
Be able to work on own initiative
Be able to communicate effectively
Have the ability to work in a team towards company objectives > Have experience of working with MS Office products, such as Outlook, Excel, WordOur client offeres excellent benefits, career progression and these additional benefits:
Participation in Discretionary Bonus Scheme
25 days holiday
Pension Plan
Study support
Flexible Benefits Scheme to support you in and out of work, helping you look after you and your family covering Security & Protection, Health & Wellbeing, Lifestyle
Life Assurance cover
Discounts and savings from retailers and services providers as well as offers available via phone)
Interest free season ticket loan