Join Whitbread as a Senior Site Reliability Engineer and help ensure our systems run at their best, delivering exceptional experiences for both our guests and teams. You’ll focus on improving performance, designing and automating processes, and collaborating with teams to build reliable, scalable platforms. If you're passionate about keeping systems running smoothly, this is the role for you. Role: Senior Site Reliability Engineer Package : £85,000 30% company performance bonus and company car or car allowance of £5651.00pa Contract Type : Full-Time and Permanent Location: Whitbread Court, Dunstable and a hybrid way of working with a minimum of 3 days a week in the office. Why You’ll Love It Here · Healthcare: Individual & Family BUPA healthcare · 10% matched pension · Discounts: Up to 60% discount on Premier Inn stays and 25% discount on our Restaurant brand Check out all our benefits here: https://www.whitbreadcareers.com/about-us/benefits/ What you’ll be doing: You will drive innovation, monitor system health, resolve performance issues, and optimize technology investments. By leveraging technical expertise, collaboration, and emerging technologies, you will deliver high-quality solutions that align with strategic goals and contribute to business success. Monitoring, identifying, and correct the most-complex tech defects and issues to maintain fully functioning technology systems and platforms Define and maintain a technology roadmap for a specific area of responsibility, ensuring work is prioritized and aligned with business requirements. Support the successful delivery of initiatives by addressing evolving needs and ensuring alignment with organizational standards. Lead, mentor, and develop individual needs. Explore and evaluate emerging technologies, market trends, and innovations, assessing their potential to add value to strategy formation, planning, and decision-making within Whitbread. What you’ll need: · Experience in identification, isolation of production performance and reliability P1/P2 issues on large-scale distributed systems. Provide RCA for recurring incidents and work along with Tech Leads community for resolution. · Experience on any of the APM tools - Dynatrace, AppDynamics in Observability & Reliability Engineering. Experience on Automation and reduce toil by Operations teams. · Experience on deploying/ triaging issues in Kubernetes environment and CI/CD using IaC. Work along with Operations for improving stability of production environment. · Experience in Python, Go, Java, or Bash. · Cloud & Infrastructure Automation with AWS or Azure · Monitoring & Incident Response · Incident Management & PostMortems (Root Cause Analysis, Blameless Culture). · Leadership and team management skills, with the ability to inspire and develop a high-performing team Be part of our Technology Team at Whitbread Through collaboration, passion and hiring the smartest minds, our Technology team builds products and services that are used by 38,000 of us at Whitbread and millions of guests. Everything from an eCommerce website that handles £2 billion in transactions per year, applications that are scalable across our 1,200 hotel and restaurants, devices that enable our teams and guests to have a seamless experience, all whilst keeping data secure. Together we’re building the hotel of the future.