Customer Services Administrator £26,066.38 company pension, life assurance x 2, employee assistance programme, formal reward & recognition scheme and more. Newton Aycliffe Do you have experience in Customer Service and/or Administration? Does the thought of making a real difference in a rewarding role appeal to you? Are you interested in working for an award-winning company with 'Investors in People Gold' status? If so, we'd like to hear from you. We are currently recruiting for a Customer Service Administrator to work a hybrid role (3 days in the office and 2 at home) in our Newton Aycliffe Customer Service team. It's a fantastic opportunity to join our well-established team in a varied role where you will be the link between the end customer, our production facilities and our field-based servicing team. As Customer Service Administrator working hybrid you will: Use your communication and organisational skills to full advantage when handling a variety of calls and emails from our customers on a daily basis. Display attention to detail when accurately inputting details, producing quotes, updating customers on the status of their orders and organising delivery slots Be focused on quality rather than quantity whilst demonstrating an excellent, 'first resolution' approach when speaking to and liaising with our customers via email. This role will come with excellent ongoing training and you will have the chance to take advantage of genuine career development opportunities. As well as a competitive salary, this role comes with a company pension, a convenient location, life assurance, employee assistance programme, a formal reward and recognition scheme and a fantastic working environment. Interested but dont feel you meet all of our requirements? We review all job applications against the role and business needs. At the same time, we realise that people have a variety of different skill sets and many of these are transferrable into the different roles that we recruit for. Therefore, if an individual doesnt perhaps meet all of the criteria needed on paper, we make a decision based on whether we can offer the training and development needed in order for a candidate to fulfil their potential with us based on the skills they currently have. Equal Opportunities DHG Ltd is an equal-opportunity employer. We are proud to have such a diverse team of employees in an inclusive working environment. We do not discriminate against race, colour, creed, ethnic background, disability, sexual orientation, age, gender identity, race, disability, ethnicity, sexual orientation, age, national origin or sex. Our values Our goal is to be the most admired, fasted growing and TRUSTED partner because of our: Competence We are outstandingly good at what we do and innovate constantly Care We care about our users, customers, colleagues, suppliers and environment Consistency We are one company operating to the same standards and values, wherever we are and whoever we are. Courage We do the right things, even when it is hard.