Job Title: Domestic / Commercial Property Loss Adjuster
Location: Scotland
Full/Part Time: Full Time
Our client is currently recruiting for a Property Loss Adjuster. You’ll handle a range of claims of varying complexity and value, and you’ll enjoy working to a broad and busy caseload. You will also be motivated by every day being different. So, you’ll need to come to us with a strong background in both Domestic and Commercial claims, and the appetite to operate in a remote team within a fast-paced and continually evolving environment.
Duties & Responsibilities:
* Work to achieve agreed activity levels with the intention of continuously reducing WIP throughout the year.
* Process all invoices and approve estimates within 5 working days of receipt/agreement.
* Take responsibility for issuing interim fees during the claim life cycle as highlighted centrally.
* Complete all prepared site notes templates and associated documentation within set SLA’s.
* Assist in maintaining accurate management information by completing spreadsheets as necessary.
* Reduce elapsed timescales by providing and fostering a pro-active approach to file management.
* Identify cases of possible fraud and recoveries and refer as appropriate within set SLA’s.
* Work to ensure correct policy interpretation and validation.
* Prepare, check and approve where appropriate, reports for clients in accordance with agreed SLA’s and formats.
* Ensure files are up to audit standards at all times.
* In conjunction with designated colleagues, pro-actively update customers and clients where necessary in accordance with agreed client SLA’s.
* Take responsibility for following agreed/documented procedures when dealing with problems and complaints.
* Build good working relationships with clients and staff.
* Maintain an awareness of business opportunities and refer all identified opportunities to the client.
* Responsible for out of hours calls via a pre-set rota.
Skills & Experience:
* High level of Property Loss Adjuster experience.
* Already hold or working towards recognized professional qualifications at a diploma level.
* Accuracy, attention to detail and an analytical approach.
* Demonstrable experience of organizing and managing own workload is essential.
* Ability to work in a fast paced and changing environment where flexibility is required to accommodate peaks and troughs in workload.
* Excellent time management to be able to work to short/changing deadlines.
* 5 Grade A-C’s GCSE’s or equivalent including Math’s and English.
* Being prepared to work nationally on occasion with overnight stays.
* Being prepared to work on standby on a Rota and during busy times at weekends and public bank holidays.
What they Offer:
* Reward platform – discounts for over 800 retailers.
* 25 days holiday (rising with service).
* Recognition programme.
* Paid fertility appointments.
* Fostering friendly employer.
* Pension – matched contribution up to 5%.
* Life Assurance (2 x basic salary).
* Development, training and professional qualifications.
For extra information please contact: Glen Parker
Project Manager / Building Surveyor (...
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