Job summary We are recruiting A Digital Health Records Team Leader (Band 4 on a Fixed Term Contract or Secondment for up to 12month ) Digital Health Records (Apex Way) Are you: Organised? Positive? Empathetic? Reliable? IT literate? Motivated to support the NHS? Do you have: Customer service experience? A good work ethic? A "can do" attitude? Initiative? A passion to improve patient experience? A sense of accountability? As the Team Leader you will be responsible for supporting the Deputy Digital Health Records Manager in supporting the provision of a responsive, effective and efficient Digital Health Records service to the Trust making sure the team constantly meets agreed targets and service level agreements. Support the management of the Digital Health Records team with supervision, support, undertaking appraisals and training. Ensuring adherence to NHS and ESHT policies. The post holder will require excellent communication skills, have a very positive and flexible approach to work, be motivated and ready for the next challenge and also enjoy working as part of a busy team. Knowledge of IFIT/Evolve and previous Health Records experience is desirable, however full in house training will be provided. This post will support with preparing the department for the introduction of a New electronic patient Record (EPR) system. Previous Applicants need not apply Main duties of the job To support the Deputy Digital Health Records Manager in the day to day management of the Trust's Digital Health Records department. Promoting and ensuring all Digital Health Records are managed to the required data quality standards. To be responsible for the daily staffing resources in order to provide the variety of tasks relating to paper and electronic patient Health Records for the Trust, which will include the pulling and preparation of patient Health Records to ensure that they are in the correct format for scanning. The post holder will be responsible for managing the team of Digital Health Records Clerk's and Digital Health Records Courier Drivers to ensure that the patient records are managed in line with Trust policy. Previous applicants need not apply About us A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to nurseries at EDGH and Conquest, staff restaurants and on-site staff accommodation. In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme which is available to staff 24 hours a day 7 days a week. Onsite parking is available from only £30 a year. There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today. Date posted 08 January 2025 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year per annum, pro rata Contract Fixed term Duration 12 months Working pattern Full-time Reference number 374-LC6724-C Job locations Hailsham Hailsham East Sussex BN27 2BY Job description Job responsibilities For further details and person specification relating to this post Please see Job description attached Please note: This advert may close early if a high volume of applications are received Job description Job responsibilities For further details and person specification relating to this post Please see Job description attached Please note: This advert may close early if a high volume of applications are received Person Specification Qualifications Essential Educated to GCSE (or equivalent) to include English and Maths Grade C or above. Evidence of further professional development in health records management to NVQ4 equivalent, to include o Knowledge of Human Resources Policy and Procedures o Knowledge of health records management o Staff supervision and customer care. Desirable Additional relevant qualifications Experience Essential Previous experience in a health records working environment Experience of managing administration staff Managing conflict in the workplace Experience and understanding of a PAS system Experience and thorough working knowledge of iFIT. Working to tight deadlines and prioritising workload Customer care skills and experience in the NHS Desirable Managing rotas for groups of staff Experience of an Electronic Document Management (EDM) System Experience of dealing with PALS, Complaints and Datix incidents Experience of recruitment and selection of staff Skills Essential Good interpersonal skills, effective communication with colleagues at all levels within the organisation Good working knowledge of Microsoft Office, especially Word and Excel. Ability to work on own initiative and as part of a team, ability to develop and motivate staff. Good leadership and motivation skills. Awareness of patient confidentiality and data protection issues Working knowledge of information governance issues and Datix reporting Person Specification Qualifications Essential Educated to GCSE (or equivalent) to include English and Maths Grade C or above. Evidence of further professional development in health records management to NVQ4 equivalent, to include o Knowledge of Human Resources Policy and Procedures o Knowledge of health records management o Staff supervision and customer care. Desirable Additional relevant qualifications Experience Essential Previous experience in a health records working environment Experience of managing administration staff Managing conflict in the workplace Experience and understanding of a PAS system Experience and thorough working knowledge of iFIT. Working to tight deadlines and prioritising workload Customer care skills and experience in the NHS Desirable Managing rotas for groups of staff Experience of an Electronic Document Management (EDM) System Experience of dealing with PALS, Complaints and Datix incidents Experience of recruitment and selection of staff Skills Essential Good interpersonal skills, effective communication with colleagues at all levels within the organisation Good working knowledge of Microsoft Office, especially Word and Excel. Ability to work on own initiative and as part of a team, ability to develop and motivate staff. Good leadership and motivation skills. Awareness of patient confidentiality and data protection issues Working knowledge of information governance issues and Datix reporting Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name East Sussex Healthcare NHS Trust Address Hailsham Hailsham East Sussex BN27 2BY Employer's website http://jobs.esht.nhs.uk/ (Opens in a new tab)