Sales Support Executive Job in Bournemouth
Our successful and thriving product-based client are recruiting a Sales Support Executive to join their team. The Sales Support Executive will provide administrative and operational support to a sales team including order processing, liaising with clients and wholesalers, as well as resolving any queries in a friendly and efficient manner.
Duties and Responsibilities:
* You will become an expert within the team, in order to ensure that clients, customers and sales representatives are supported effectively
* You will manage the daily order processing for the sales team, as well as highlighting any anomalies
* You will investigate delays to orders, incorrect pricing, delivery issues and product discrepancies
* You will proactively liaise with internal departments, suppliers and Clients to effectively resolve issues that arise
* You will respond to all product enquiries and complaints, within standard operating procedures
* You will create and update support material for the sales team when required
* You will attend sales team meetings (every 8 weeks), take the minutes from the meetings and provide support to the managers and meeting hosts throughout. This will require an overnight stay
* You will develop and maintain knowledge of the industry, as well as the products within the sales team’s portfolio
Minimum Skills and Experience Required:
* A minimum of 18 months experience ...