Job summary As a member of the Data Access and Disclosure Office (DADO) you will receive requests from data subjects, their representatives and third party organisations for access to records the Hospital holds. You will be required to abide by the relevant legislation such as the Data Protection Act 2018 and GDPR, Access to Health Records Act 1990 and the Freedom of Information Act 2000. We receive approximately 4500 Data Access requests and 700 Freedom of Information requests per year and must complete these within the timescales required by the relevant legislation. The job involves: Providing an efficient and effective administrative service within the team Recording the data access requests on a database Collating, combining and copying paper and electronic documentation relevant to the request - such as medical records, emails, staff records Reviewing and redacting records records Compiling responses and completing requests Dealing with general enquiries Main duties of the job As a member of the Data Access and Disclosure Office (DADO) you will receive requests from data subjects, their representatives and third party organisations for access to records the Hospital holds. You will be required to abide by the relevant legislation such as the Data Protection Act 2018 and GDPR, Access to Health Records Act 1990 and the Freedom of Information Act 2000. We receive approximately 4500 Data Access requests and 700 Freedom of Information requests per year and must complete these within the timescales required by the relevant legislation. The job involves: Providing an efficient and effective administrative service within the team Recording the data access requests on a database Collating, combining and copying paper and electronic documentation relevant to the request - such as medical records, emails, staff records Reviewing and redacting records records Compiling responses and completing requests Dealing with general enquiries About us At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer: Flexible working options to help you balance work and life NHS pension scheme for long-term financial security Generous annual leave allowance to recharge and relax A strong focus on career development to help you grow and achieve your potential Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work. We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds. Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London. The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future. Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy. Date posted 31 March 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year Contract Permanent Working pattern Full-time Reference number 184-OL-PU-2219 Job locations Priorswood Medical Records/Information Governance Unit J, Crown Close Taunton Somerset TA2 8RX Job description Job responsibilities Please see attached Job Description & Person Specification for further details of duties and responsibilities. Job description Job responsibilities Please see attached Job Description & Person Specification for further details of duties and responsibilities. Person Specification Qualifications Essential Good standard of literacy Good standard of numeracy Accurate attention to detail and data inputting skills Desirable Typing or Word processing qualification Information Governance or Data Protection Qualification Experience Essential Proven administrative experience Use of Microsoft office applications Experience of working with the general public both face to face and over the phone Desirable Experience in dealing with data access requests Person Specification Qualifications Essential Good standard of literacy Good standard of numeracy Accurate attention to detail and data inputting skills Desirable Typing or Word processing qualification Information Governance or Data Protection Qualification Experience Essential Proven administrative experience Use of Microsoft office applications Experience of working with the general public both face to face and over the phone Desirable Experience in dealing with data access requests Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Somerset NHS Foundation Trust Address Priorswood Medical Records/Information Governance Unit J, Crown Close Taunton Somerset TA2 8RX Employer's website https://www.somersetft.nhs.uk/ (Opens in a new tab)