Job Title: SIA Site Support Officer
Job Overview:
As an SIA licenced Site Support Officer, the main role is to control site access; monitor and maintain security of premises; respond to and manage emergency situations; whilst also delivering a high level of customer service and varied support functions to all employees, visitors and service providers at our client sites in Southend.
Location: Southend, Essex
Salary: £12.02 per hour
Schedule: Weekly Pattern:
week 1 Monday to Friday – 06:00 – 14:00 week 2 Monday to Friday 09:00 – 17:00
· Use of client vehicles while performing role
· Group accident cover
· 24-hour counselling services
· Additional training and equipment provided
Key Responsibilities
·CCTV & Access Control: Controlling access to the client sites and restricted areas. Daily management and operation of our CCTV & Access Control systems, issuing of keys, keeping records and abiding by company guidelines with regards to data protection and the release of confidential information. Daily management of vehicle access, parking and egress.
·Security Procedures: Overseeing the security of all The Client sites in Southend, addressing/escalating matters as appropriate, creating reports and keeping records of daily occurrences. Dealing with any security incidents in line with company procedures. Conducting security searches of individuals as required.
·Third Party Management: Daily management of on-site Service Providers and Visitors to The Client sites. Ensuring necessary approvals, documentation and notifications have been received prior to issuing passes, keys, work permits etc. Greeting staff, service providers and visitors to site in a professional & welcoming manner.
· Alarm Systems: Daily management and operation of fire & intruder alarm systems. Responding to faults & activations, disabling zones, carrying out site investigations, problem solving, resetting systems, arranging engineer / emergency services attendance, completing records as required.
· First Aid & Other Emergencies: Responding to emergency callouts, administering first aid (as per training), managing the situation, liaising with emergency services, completing records, restocking first aid kits as required.
· Management of other emergency situations (including evacuations; invacuations; lift passenger rescue; spill control; business continuity, legal right of entry and other on-site emergency scenarios), following company procedures and instructions, completing necessary documentation, escalating the matter as required.
· Routine Duties, Checks & Inspections: Conducting regular routine inspections for security, safety and housekeeping reasons (such as Legionella; Plant & Server rooms, Fire Doors, Building Patrols, Radio Alarm functions, Vehicle checks, other duties as deemed required).
· Manual Handling Duties: Such as wastepaper collection, clearing external pathways during adverse weather, and other daily activities involving manual lifting.
·Driving Duties: Driving various company vehicles to carry out deliveries/collections between The Client sites and to local addresses, transporting visitors and staff to/from local destinations.
·Administrative Duties: Including managing bookings for taxi requests, pool vehicles, Electric Vehicle charging, Service Provider visits etc. Organising the daily outgoing and incoming post to/from Royal Mail. Also creating reports using Word / Excel and other bespoke systems, in addition to sending and receiving emails.
·Other ad-hoc duties: As deemed required by the business. Travelling on rare occasions may be a requirement.
Key Requirements:
* SIA Door supervisor Licence (essential)
* Good working knowledge of Microsoft packages, such as Word; Excel; Outlook; Teams (essential)
* Strong customer focus and service skills (essential)
* Flexibility to work additional hours to support the needs of the business when required (Essential)
* Ability to work as part of a team and on their own using their initiative (essential)
* Required to attend various training courses to support the job role (essential)
* Ability to follow processes and procedures (essential)
* Full driving licence required (essential)
VIP Security was established in 1989 and is an ever-expanding company serving a number of clients across Essex and London. We have a fantastic team of office staff and our guards really are the cream of the crop! Each person prides themselves on representing the company in a first-class manner. Working with VIP Security, you really are part of a team and not just a number.
Job Type: Full-time
Pay: From £12.02 per hour
Benefits:
* Free parking
* On-site parking
Schedule:
* 8 hour shift
* Monday to Friday
Application question(s):
* Are you comfortable dealing with computers and various types of software?
Experience:
* security: 1 year (preferred)
Licence/Certification:
* SIA Licence (required)
* Manual Driving Licence (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person
Reference ID: VIPSO1
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