Key Responsibilities
* To deliver outstanding customer service, ensuring every customer leaves the store feeling valued and satisfied.
* To lead and motivate the store team, setting high standards and expectations, and providing regular feedback and coaching.
* To manage store operations, ensuring the store remains safe, secure, and fully operational at all times.
* To handle customer complaints in a professional and courteous manner, resolving issues promptly and fairly.
As a key member of our team, you will be expected to work closely with colleagues to achieve sales targets and improve customer satisfaction. You will also be required to maintain accurate records and reports, as well as participate in ongoing training and development programs.