Main area: Administration
Grade Band: 3
Contract: 12 months (Fixed Term)
Hours: Full time / Part time
37.5 hours per week (To be worked over 5 days. Up to 37.5 hours per week.)
Job ref: 419-6486462-AA-O-A
Site: Malton Hospital
Town: Malton
Salary: £24,071 - £25,674 pro rata/per annum
Salary period: Yearly
Closing: 13/02/2025 23:59
Please note that contact with applicants will usually be by email, and so please check all of your mail folders regularly (unfortunately some providers filter our messages into junk mail folders).
Our Values
* We are KIND
* We are OPEN
* We pursue EXCELLENCE
We are looking for applications from people who share our values to help make us a valued and trusted partner within our care system, that delivers safe effective care to our local population.
Job overview
An exciting opportunity has arisen in Malton Hospital Outpatients/Medical Records Department for a Band 3 Administrative Assistant.
This post is centered on the Outpatients activity within the department, managing room bookings, uploading referrals, booking appointments, dealing with clinic cancellations and preparing Medical Records for clinics.
This post is essential to the effective running of the department.
You will need excellent communication and organisational skills, and be willing to learn and develop new skills. You will need to be able to demonstrate the ability to work independently, and be willing to be adaptable and flexible to meet the needs of this very busy department.
We are looking for a colleague who is positive, approachable, friendly, and able to work as part of a team, but also shows initiative and has a flexible and patient centred approach.
Main duties of the job
* Knowledge/awareness of confidential information and record keeping.
* Providing administrative support for the team.
* Dealing with enquiries from other healthcare professionals and patients via email / phone / in person.
* General administration to support the smooth running of the service.
* To use the Trust's CPD (Core Patient Database) system and other databases for which full training will be provided.
Working for our organisation
We offer a range of benefits to support our staff including:
* Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants.
* 27 days holiday rising to 33 days (depending on NHS Trust service)
* A generous relocation package of up to 30% of salary (capped at £18k) for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager.
* A variety of different types of paid and unpaid leave covering emergency and planned leave
* Confidential advice and support on personal, work, family, and relationship issues, 24/7, from our Employee Assistance Programme
* NHS Car Lease scheme and Cycle to Work scheme.
* An extensive range of learning and development opportunities
* Discounts on restaurants, getaways, shopping, motoring, cinema, and finance from a range of providers
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
Detailed job description and main responsibilities
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.
Person specification
Skills
* Able to organise and prioritise own workload
* Good communication skills on the telephone and face-to-face
* Excellent interpersonal skills
* Able to function effectively as part of a team
* Attention to detail/ability to record accurate data
Knowledge, Training & Experience
* Educated to GCSE Level or equivalent. Maths and English at C or above – or equivalent qualification/demonstrable experience.
* Previous clerical experience and knowledge equivalent to NVQ 3 Level
* Experience of working with Microsoft packages
* Understanding a range of work procedures and processes
* Previous Office/Administrative experience in an NHS environment
* Experience of dealing with confidential information or using patient administrative systems
* Experience of processing Outpatient appointments
* Experience of working in a receptionist capacity
* Experience of numerical filing sequences or working within a medical records environment
Personal attributes
* Self-disciplined/motivated to function independently
* Methodical and highly organised
* Willingness to work flexibly in an environment with changing demands and priorities
DBS Checks
Please be aware that all new employees starting work with us will be charged for the cost of their DBS check if it is required for the role. The cost will be deducted from your salary either in one payment or over a six month period once you start employment. By applying you are agreeing to this undertaking. If you are successful you will be asked to confirm if you wish to pay in one amount or in instalments.
Use of Artificial Intelligence (AI)
Please note, the selection processes at York & Scarborough Teaching Hospitals are in place to ensure we recruit candidates with the right skills and values. We remain vigilant against candidates who misuse these tools to generate an application that doesn’t accurately reflect their skills. You will be required to acknowledge that you are aware of this before submitting your application.
Employer certification / accreditation badges
Application numbers
Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.
Name: Gemma Carrott
Job title: Outpatients Services Manager
Email address: g.carrott@nhs.net
Telephone number: 01723 236187
Additional information: Michaela Quinn, Deputy Outpatients Services Manager, 01262 423250
#J-18808-Ljbffr