Are you an experienced hospitality professional ready to take the next step in your career? The Hope & Anchor, a stunning riverside pub known for its warm hospitality, exceptional food, and vibrant atmosphere, is looking for a passionate and driven Assistant General Manager to join our team.
Why Join Us?
* Competitive Salary: Reflective of experience, with opportunities for progression.
* Bonus & Tips: KPI-based bonuses and shared tips through TiPJAR.
* Work-Life Balance: A structured rota with fair shift patterns.
* Career Growth: We invest in our people and encourage internal progression.
* Exciting Workplace: A fast-paced yet rewarding environment in a beautiful riverside location.
* Team Celebrations: Paid company events to recognise hard work and achievements.
* Employee Perks:
o Wagestream – access your wages early.
o Staff discounts on food & drink.
o Octopus Electric Car Salary Sacrifice Scheme.
o Free on-site parking.
What You’ll Be Doing
* Operational Leadership: Support the General Manager in the day-to-day running of the pub, ensuring smooth service and exceptional guest experiences.
* Team Development: Lead, train, and motivate staff to maintain high service standards.
* Guest Engagement: Deliver warm hospitality and exceed customer expectations.
* Stock & Financial Control: Manage stock levels, ordering, and cost control to maximise profitability.
* Event & Function Support: Assist in the planning and execution of private events and busy service periods.
* Compliance & Safety: Ensure all licensing, health & safety, and hygiene regulations are adhered to.
* Tech-Savvy Management: Use industry-leading systems such as Zonal till systems, High Level software, and Harri rota, time & attendance and recruitment system to streamline operations.
What We’re Looking For
* Proven Experience: Previous experience in a managerial role within a busy pub or restaurant.
* Tech-Savvy: Familiarity with Zonal, High Level, and Harri is a bonus.
* Leadership Skills: Ability to lead by example, train staff, and create a positive working environment.
* Customer-Focused: A passion for delivering outstanding guest experiences.
* Financial Acumen: Strong understanding of stock management, cash handling, and GP margins.
* Problem-Solving Mindset: Ability to think on your feet in a fast-paced environment.
Schedule
* Full-time, permanent role.
* Flexible shift patterns, including evenings and weekends.
If you’re a motivated, hands-on leader with a passion for hospitality, we’d love to hear from you! Apply today to become part of the Hope & Anchor family and help shape an unforgettable experience for our guests.
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