Job id: 098445. Salary: £52,874 - £61,921 per annum, including London Weighting Allowance.
Posted: 30 October 2024. Closing date: 10 November 2024.
Business unit: Students & Education. Department: Advice, Wellbeing & Welfare.
Contact details: Mary Flaherty Associate Director (Advice, Wellbeing and Welfare). Mary.Flaherty@kcl.ac.uk
Location: Strand Campus. Category: Professional & Support Services.
About Us
The King’s community is dedicated to the service of society. King’s Strategic Vision 2029 sets out our vision for the future, shaped around five priority areas: educate to inspire and improve; research to inform and innovate; serve to shape and transform; a civic university at the heart of London; and an international community that services the world. Our ambitious Education Strategy sets out the actions that we must take to transform how we teach, how and where our students learn and how we support them during their time with us.
The Student Wellbeing team is a cross-institutional, faculty-based student support team, organised on a ‘hub and spoke’ basis with faculty-based staff who are supported and coordinated by specialist teams in Student Support & Wellbeing Services.
The purpose of the team is to triage on a variety of presenting issues, including wellbeing, mental health support, Support to Study and fitness to practice as appropriate, student of concern, safeguarding, harassment and bullying.
We are part of the Students & Education Directorate, a collection of wide-ranging professional services in place to support King’s students and their education.
About The Role
The Head of Wellbeing will lead and manage a team, or be a subject matter expert, in the key operational service area of Wellbeing, ensuring the senior team, and wider Directorate, are fully supported with effective processes and systems across a wide range of business and operational workstreams.
Heads of/Senior Managers have operational responsibility for a defined portfolio of education and student professional services, as:
* A departmental lead within the Students and Education Directorate;
* Project/programme/departmental lead within an academic faculty;
* The lead of defined divisional-wide initiatives.
They contribute and lead on activities which positively impact the student experience. This includes ensuring:
* Close working with their Associate Director, and across organisational boundaries, to identify and action opportunities to improve efficiency and consistency of service delivery.
* Efficient resource utilisation and organisation of work resources within their department.
* Proactive engagement with service users and stakeholders to facilitate mutually effective working relationships.
* Their department embeds a culture of service, transparency and continuous improvement.
The Head of Student Wellbeing leads on the strategically delivering of high-quality support to students alongside a wide network of university colleagues.
The successful candidate will be responsible for managing this fast-paced, dynamic and strategically important team, ensuring effective prevention, reporting, support and wellbeing training initiatives for colleagues.
The Student Wellbeing team oversaw more than 5,000 cases in academic year 2023-24. The successful candidate must feel confident in their ability to manage a fast-paced team and provide support to the Faculty Wellbeing Advisers as they deliver their work.
This is a full-time post, and you will be offered a fixed term contract until 28/11/2025.
About You
To be successful in this role, we are looking for candidates to have the following skills and experience:
Essential criteria
* Relevant work experience and/or education.
* Ability to engage in collaborative working across King’s professional services, Faculties, and academic and student communities.
* Experience of working in a federated environment where facilitation and networking skills are core to resolving complex cross departmental problems.
* Significant relevant work experience in a higher education setting.
* Experience of managing and supervising a large team.
* Proven understanding of confidentiality and ability to maintain professional boundaries.
* Strong interpersonal and communication skills.
* Proven emotional resilience and ability to work calmly under pressure.
* Experience in analysing and evaluating data to inform practices.
* Proven experience of developing and implementing a new system, process, or support initiative.
Desirable criteria
* Adept at maintaining progress on multiple agendas and projects simultaneously.
* An understanding and working knowledge of governance in the higher education sector.
Further Information
We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community.
We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist.
Interviews are due to be held on 20th November in person.
This role does not meet the requirements of the Home Office and therefore we are not able to offer sponsorship for candidates who require the right to work in the UK.
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