The Role Reporting to the Logistics Manager, the role is a mix of assisting with the purchasing/buying whilst ensuring the customers are happy, the orders are accurately entered on the system and the delivery requirements are met at our UK factory in Slough. Responsibilities will include, but are not limited to: Liaise with our internal and external customers daily in relation of the progress of their orders and the availability of the products. Ensure customer orders are processed accurately, timely and are in line with the agreed delivery schedule / customer requirements and regulatory requirements Coordinate with the production team to manage customer communications and ensure on time delivery Quoting customers Dealing with general customer enquiries Sending order acknowledgments to customers Making sure you are receiving the most up to date information on product data availability by constantly communicating with your stake holders The Individual, w e are looking for a team player who is driven and a self-starter who is looking to make a difference. You will need to have / be: A passion for delivering customer service Be highly organized; a natural planner who can prioritize effectively Ability to think on their feet and work under pressure. Precise and attentive to detail the ability to work across multiple systems and strong organizational skills. Capable of coordinating and overseeing activities Exceptional communication skills to deliver on our promises. Process driven and structed but creative and can think outside the box where needed. Benefits include; A competitive base salary 25 days holiday, Up to 10.5% company contribution Halma pension, SIP share scheme and Life assurance. ADZN1_UKTJ