Business Support Coordinator, High Wycombe, £28500 - £33000
Your new company
An award-winning service business based in High Wycombe has a fantastic opportunity to join their company as a Full-Time Business Support Coordinator.
Your new role
As the Business Support Coordinator, you will be responsible for:
* Entering sales enquiries using CRM
* General sales administration tasks
* Arranging site visits for the team to survey work
* Following up on all sales quotes, logging progress in CRM
* Data entry and population of CRM with new clients, contacts, and sites
* Creating new jobs and PPM contracts within our CRM software
* Booking in and organizing jobs via our CRM software, including support for our engineers regarding any issues that may arise
* Populating preferred supplier list and ensuring all subcontractors are compliant
* Finance administration tasks, i.e., sending invoices, payment reminders
* HR administration tasks for the operations team, i.e., ordering uniform, processing new starters and leavers, monitoring absence, processing and managing holiday requests, processing DBS checks, booking training courses
* Managing helpdesk email and escalating accordingly to the right department
* Creating company social media posts including staff updates and birthdays
* Creating and sending marketing emails to the customer base
* General office duties including answering the telephone, customer service, and cover for staff holidays
* Any project work as required to support the senior management team
* Assisting with managing trade water sales and administration
* Fleet Management Support
* Health and Safety Support
What you'll need to succeed
In order to be successful in applying for the position of Business Support Coordinator, you will have:
* Previous experience within a busy multitasked business administration role covering office management, operations support, HR administration, sales support, and finance support
* Previous experience with any CRM Software - Workpal, Big Change, Connect Teams, Sales Force
* Confident, ambitious, self-starter, and commercially aware
* Ability to work independently and take full ownership of work
* Advanced IT skills required, including Microsoft 365 and CRM software
* Excellent communication skills, both written and verbal
* Meticulous attention to detail
* Exceptional customer service skills
* The ability to multitask and work under pressure
* A team player who is happy to take on new tasks as required
Working hours are 40 hours a week / Monday - Friday 8:30-5pm with 30 minutes for lunch.
What you'll get in return
* Established, multi-award-winning, and growing company
* Established and exciting high-growth business with big ambitions
* Permanent position with the opportunity to progress as the company grows
* 28 days holiday allowance (including Bank Holidays)
* Immediate start
* Salary negotiable, based on experience
* Auto Enrolment Pension scheme
* Friendly working team with quarterly team-building and social events
* Discretionary company bonus scheme following 6 months' service
* Enhanced holiday allowance after 3 years' service
* Birthday as holiday after 2 years' service
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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