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Here at Serco we are looking for an experienced Manager to join the Offender Management Unit at HMP Dovegate. Reporting into the OMU/Hub Manager & Senior Probation Officer, you will be the first point of contact for the offender and their external Community Offender Manager.
As our new Prison Offender Manager, you will be responsible for managing an offender’s journey whilst in custody and forming a trusting & working relationship with the offender. A key element of this role is to motivate the offender and help them consolidate learning from the different interventions included in their sentence plan, in order to support them in achieving their sentence plan goals and reducing the risk of reoffending. Other key duties will include:
1. Providing advice, guidance, and support to an offender through day-to-day implementation of their sentence plan, their custodial journey, and participating in all multidisciplinary reviews involving your offenders.
2. Maintaining regular face-to-face contact with offenders and their external stakeholders and becoming knowledgeable of their offending behaviour, a key area to reduce reoffending while maintaining strong family ties. In your role, you will support family links to be maintained or developed.
3. Accountability in brokering arrangements for the offender to attend activities and interventions identified in their sentence plan, including preparing the offender for attendance at such activities and supporting their learning and development, fostering a rehabilitative culture.
4. Identifying any new problems or issues, which may affect the risk posed by the offender or their achievement of their sentence plan goals and working with the Offender Manager to review and re-plan accordingly.
Due to the nature of the role, it is important that you are able to plan and organise your workload proactively in a busy environment and demonstrate a positive attitude to change and a flexible approach to your workload. You will also be required to attend and complete prison service training to enable you to carry out all case administration duties as stated in the specific requirements.
What you will need to do the role:
In order to carry out this role successfully, you must have a good understanding of Offender Management Unit work and experience of working in a custodial environment would be advantageous; however, it is not essential. Sentence Calculation Level 1 (After Training and to Remain Competent) would also be of interest.
It is vital that you have excellent IT, written & oral communication skills as you will be working in a busy office environment. You will be confident in your own ability to work alone using your own initiative as well as maintain good working relationships with colleagues within your team. You must have a good standard of education including English & Maths.
This is a fantastic opportunity and hugely rewarding for someone who has the ability to reflect on their own performance and strives for continuous improvement. We pride ourselves in the work that we do within the prison, and if you enjoy engaging with people and have strong interpersonal skills, this is a fantastic opportunity to work with offenders and ensure a positive experience as part of their rehabilitation.
What we offer:
* Pension up to – 6%
* Employee Assistance Programme
* Serco Benefits package - discounts include cinema, merlin entertainment and online shopping discounts, discounts on mobile phone plans, and leisure centre memberships
* A safe and supportive culture
* Chance to contribute to innovation in public services
* A company passionate about diversity and inclusion
Why Serco:
* A place where you can make an impact - The nature of our business means you will do interesting work that matters – delivering essential services that touch people’s lives.
* A place you can count on - Our diverse UK-wide operations offer unrivaled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.
* A place for you - We are a motivated team that will encourage you and help you to succeed within a supportive and safe culture.
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