We are recruiting for a Quality & Technical Engineer to join an established business based in the Dudley area. The Quality & Technical Engineer will work to deliver outstanding quality and technical excellence, problem solving, driving improvements and optimising customer satisfaction working as part of busy department. As the Quality & Technical Engineer you will be responsible for : Auditing deliveries, ensuring that they are fit for purpose and maintaining records Managing any customer concerns Root cause analysis and 8D activity for all returned parts/batches Working closely with the design team on new products and improvements, carrying out reviews before release Auditing all business unit processes (warehouse, sales order, design) for compliance and reporting Implementing audit systems and working with other quality engineers to ensure a smooth process Create records for suppliers and warehouse Carry out random audits to check paperwork, quantity, labels, issues Managing the NPI process, ensuring documents are filed and parts approved Requirements: Able to identify and resolve technical and any quality related issues Strong auditing skills Experienced in root cause analysis, process audits and continuous improvement Strong organisational and attention to detail If you would be interested in the position of Quality & Technical Engineer please apply with your up to date CV