Vacancy Title: Credit Control and Sales Support
Contract Type: Permanent
Location: Ellesmere Port
Industry: General Manufacturing
Salary: £25,396 - £30,000 per annum
Start Date: 2025-01-14
REF: J91982283
Contact Name: Sophie Mitchell
Contact Email: sophie.mitchell@russell-taylor.co.uk
Vacancy Published: 2 days ago
Role: Credit Control and Sales Support
Location: Ellesmere Port
Type: Permanent
Salary: £25,396 - £30,000 per annum
Hours: Monday-Friday 8am-5pm
Russell Taylor Group has a fantastic opportunity for a Credit Controller/ Sales Support to join our manufacturing client based in Ellesmere Port. This role combines managing customer credit accounts with supporting the sales team to ensure smooth operations and enhance customer satisfaction.
The Role:
* Liaise with customers regarding overdue payments, issuing reminders and working to resolve outstanding balances
* Maintain accurate records of customer credit accounts, payment history, and credit limits on the system
* Setting up new supplier accounts
* Provide administrative support to the sales team, including preparing sales orders, quotations, and customer correspondence
* Managing customer credit limits and accounts
* Assist in the processing of sales orders, ensuring all relevant paperwork is completed accurately
* Build and maintain strong relationships with customers, acting as a point of contact for any credit related or sales support issues
* Handle customer queries related to orders, delivery schedules, and product availability
* General administration
The Candidate:
* Previous experience in credit control would be advantageous
* Good communication skills and ability to collaborate effectively with other departments
* Excellent written and verbal communication skills
* Knowledge in SAGE 50 accounts would be an advantage
* Computer literacy in application of Microsoft Word, Excel, Outlook
* Strong attention to detail and accuracy
* Ability to manage multiple tasks and priorities in a fast-paced environment
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