Service Administrator/Coordinator Mansfield up to £28k Your new company Are you passionate about providing excellent customer service?Do you enjoy working independently as well as part of a dynamic team? My client is looking for a highly organised individual who can follow the process, but is also happy to challenge and ask questions where required. Ideally, with experience of working in an IT department or other service delivery team and a good communicator who can deal with stakeholders at all levels within the organisation. Your new role You will support the Digital Services team, performing service reviews with customers and suppliers. Manage any changes to the systems and ensure compliance is met. Support the IT team with procurement of equipment Deal with in-house suppliers and provide guidance and assistance on the service desk Manage customer and supplier relations Escalate any issues to the manager Drive improvements Gather statistics What you'll need to succeed Previous experience dealing with suppliers and an excellent knowledge of business systems and processes Skills in planning and scheduling work Excellent report writing skills Team working skills Ability to meet tight deadlines What you'll get in return 6 Months FTC On-site Parking Employee benefits Hybrid working £25,500- £28k What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4668330