Customer Service Advisor X5
£28,000
3-month FTC
Manchester - onsite
A leading IT Consultancy is looking to recruit several customer service specialists to support a key end client based in Manchester city centre.
You will
* Handle in-bound and out-bound calls, responding to customer complaints
* Escalating problems to the technical team or Supervisor
* Updating customer information in the company database
* Providing information about new and existing products and services
* Tracking and processing new orders and refunds
* Making sales and processing payments, when necessary
* Performing administrative tasks as assigned by the Supervisor