JOB DESCRIPTION
REPORTS TO: Line Manager within assigned functional area
RESPONSIBLE FOR: May have supervisory responsibilities for up to 5 members of staff or may organise and manage a specialised area of work. This generic job description is intended to provide an outline of the level of duties that the postholder will be expected to undertake across a number of functional areas within the HR&LS Directorate. Although the postholder may be assigned to a specific functional area on appointment, in view of the nature of work the postholder may be required to undertake duties in other functional areas to cover peak periods of work or vacancies. This job description will be subject to review in light of changing circumstances and is not intended to be rigid and inflexible but should be regarded as providing guidelines within which the individual works. Other duties of a similar nature and appropriate to the grade may be assigned from time to time.
JOB PURPOSE
To organise and manage a team of staff providing a best practice administrative service within a designated functional area or to undertake an advisory role in a specialist area of work within the HR&LS Directorate; As a team leader, the postholder will be accountable for the performance of the team and will co-ordinate a range of well-defined tasks governed by procedures and guided by practice and precedent. As an advisor in a specialist role, the post holder will be required to solve problems within a designated area and will provide a significant level of specialist support and advice involving a functional area of work which may require qualifications and/or experience in a professional or technical discipline.
MAIN DUTIES AND RESPONSIBILITIES
1. Staff Supervision and Service Delivery
* Supervise the work of staff to ensure effective service delivery in an assigned area of HR activity.
* Plan, organise and prioritise work to ensure timely completion of tasks and deadlines met.
* Allocate work, check quality and quantity of work and monitor performance.
* Train or ensure the effective training of staff in the conditions of service, procedures, processes and information systems required for effective administration of assigned human resources functions.
1. Specialist Advice & Support
* Assist in the delivery of human resources services in a specific functional area to include, resourcing, pay and terms of conditions, and employee relations.
* Provide general and specific advice, guidance and support to schools, line managers and staff on a range of issues including interpretation of EA policies and procedures, human resources policies and procedures, terms and conditions of service.
* Provide advice and support to Hiring Managers as required at each stage of the recruitment and selection process in accordance with HR framework, toolkit and associated policies and procedures.
* Review vacancies against any redeployment or reserve lists and take appropriate follow up action.
* Track and monitor the progress of recruitment exercises to ensure that work is progressing in line with agreed key performance indicators and customer needs.
* Prepare and issue contracts of employment.
* Participate as a panel member in the selection and interviewing process as and when required.
* Contribute to the review of administrative systems and procedures to ensure records are accurate and comprehensive and to improve service delivery.
2. HR Management Information System / Administration
* Responsible for the production of standard and non-standard computerised reports and the provision and presentation of human resource information to support management decision making.
* Process all employee engagement data and contractual changes on HR systems.
3. HR Helpdesk
* Provide first-line support to helpdesk addressing HR related queries, providing accurate and timely responses.
* Collaborate with other HR team members to ensure efficient and effective support/responses to Helpdesk users.
4. Other Responsibilities
* Comply with the Authority’s policy on Data Protection and Equal Opportunities Policy.
* Undertake other related duties within the grade and competence of the post-holder as required.
About the company
The Education Authority is a non-departmental body sponsored by the Department of Education in Northern Ireland.
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