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Clubhouse Assistant London (Part-Time), London
Client:
Rapha
Location:
London, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
3427cd00f7b2
Job Views:
75
Posted:
18.02.2025
Expiry Date:
04.04.2025
Job Description:
THE ROLE
Key Responsibilities:
1. Deliver the legendary Rapha experience by engaging, developing and maintaining relationships with all Clubhouse visitors.
2. Seamlessly move between all areas of the Clubhouse whilst delivering consistent world-class service.
3. Drive sales by effectively uncovering the customer’s needs and presenting appropriate range solutions.
4. Provide expert Rapha product knowledge.
5. Understand the full café offering and recommend menu items to customers.
6. Create a friendly and welcoming environment, where the sport and culture of cycling can flourish.
7. Communicate positively about the brand at all times, be a Rapha Ambassador and bring to life Rapha’s core values – Passion, Determination, Creativity & Communication.
8. Maintain the highest Visual Merchandising and House-keeping standards.
9. Assist in the planning and delivery of Clubhouse Rides and Events.
10. Assist in the preparation of café offerings to support the chef as required.
11. Support the team and work together to create an inspiring and positive working environment.
THE CANDIDATE
The ideal Clubhouse Assistant will have the following skills and qualities:
1. Experience in a luxury retail environment.
2. Experience in a café environment/barista training would be an advantage.
3. Passionate about delivering legendary customer experiences.
4. A proven track record of delivering results and the drive to exceed expectations.
5. Personable and friendly – a good communicator that is approachable and engaging.
6. Ability to prioritise and demonstrate initiative.
7. Knowledge of the Rapha brand.
8. Ability to be flexible and agile to meet business needs.
9. Interested in cycling of any form or active sports is desirable.
10. An interest in coffee/barista training would also be an advantage.
Working at Rapha:
We are continuously looking into ways to invest in our employees and build a better working culture and environment. Here are just some of the internal benefits we offer:
* We offer all our employees a 50% apparel discount and a discount for family and friends.
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