Are you looking for an employer that can offer you opportunities to train, develop and progress within the legal industry?
We’re the PM Law Group and we operate on a national basis offering an array of legal services. Our roots were established over 30 years ago, which means that we have decades of experience in our respective fields.
Join our prestigious law firm where excellence meets opportunity. At the PM Law Group, we pride ourselves on delivering unparalleled legal services with a focus on integrity, innovation, and client satisfaction. With a team of seasoned professionals and a commitment to fostering a supportive and inclusive workplace culture, we strive to empower our employees to reach their full potential.
We have a specialist and dedicated firm that forms part of the PM Law Group who specialises in Conveyancing, Wills, Trusts and Probate, General Civil Litigation and Personal Injury but have expanded to offer commercial services, family law, and motor finance claims.
Being at the forefront of cutting-edge technology, we are a modern business that can help individuals across England and Wales to move house. Our technological expertise means we can deal with clients locally or at a distance whilst still providing that ever-important human touch.
Across the business, we foster a culture of inclusivity and champion personal development so that each employee has opportunities to shine and flourish, and we want you to be a part of it.
As our new Conveyancing Legal Assistant, you will report to our Conveyancing Manager on a day-to-day basis.
Role Responsibilities
* Communicating with clients over the telephone, by email, in face-to-face meetings and with other solicitors and professional organisations as part of the Client Facing Concierge Team providing the highest level of customer service to clients at all times.
* Setting up client files within case management.
* Producing initial client documentation, i.e Authority to Act, Questionnaires, Protocol Documentation etc and checking such documents upon their return and requesting further documentation referred to in the same.
* Carrying out Solicitor and Client Due diligence.
* Requesting Documentation fundamental to the transaction.
* Ensuring documents are returned by clients and work providers, chasing them if required and progressing Transactions.
* Logging correspondence to the correct files/matters.
* Entering data into the correct fields in the case management system from correspondence received.
* Logging and completing tasks on the case management system.
* Performing general administration tasks, including answering telephones.
* To update all panel members/stakeholders within the business and within the referral businesses with whom we deal.
* Drafting sale contracts and re-mortgage documentation as required.
* Dealing with Lenders on both sale and purchase matters such as requesting redemption statements.
* Drafting completion statements.
* To meet all key SLAs and KPIs within the department/referrers’ requirements.
* To be a role model for those around you in both file management, actions and behaviour.
* To ensure individual compliance with all PMPL policies and procedures at all times.
* To attend and contribute in team meetings.
* To work in any other areas as requested by the Company, if necessary, which may include other offices and those of clients.
What we need from you
* Minimum 1 years’ experience (but all levels considered including more senior) of working in an admin role.
* Minimum 1 years’ experience (but all levels considered including more senior) of working in a client care/customer service environment.
* Minimum 1 years’ experience (but all levels considered including more senior) of working in a Residential Conveyancing role.
* Able to always provide exceptional levels of customer service.
* Able to work to deadlines.
* Has an eye for detail.
* Computer Literate.
* Able to prioritise workloads.
* Willingness to adhere to and surpass administration targets.
* Able to work on own initiative and as part of a team.
* Polite and professional telephone manner.
* Enthusiastic with a real desire to want to learn and develop.
What we offer you
Our offices have been designed to be high-quality and pleasant working environments. In addition to a competitive salary and benefits package we offer:
* Monday to Friday – Office Hours – 9.00am – 5.00pm with 1 hour’s lunch break.
* Industry-leading training.
* Competitive starting salary DOE.
* Access to on-demand CPD.
* Additional Annual Leave entitlement for long service.
* Opportunities for you to progress and develop further in line with our expansion strategy.
* Pension Scheme.
* Lucrative ‘Refer a friend scheme’.
* Free Costco Card.
* Employee Assistance Programme.
* Annual Summer and Christmas Parties.
* Award Events.
At the PM Law Group, we offer more than just a job – we offer a rewarding career where you can make a meaningful impact and grow both personally and professionally. As a member of our team, you will have the opportunity to work alongside talented professionals in a dynamic and collaborative environment. We believe in investing in our employees and supporting their career development through training, mentorship, and advancement opportunities. Join us and be part of a firm that values diversity, equality, and inclusion, and is committed to making a difference in the lives of our clients and our community.
Apply for this role
Enter your details in the form below and we'll review your application and come back to you in due course. You can upload a copy of your CV using the form, in either Word or pdf formats.
The role you are applying for:
Are you an existing employee of PM Law Group?
Yes
No
First Name (Required)
Last Name (Required)
Email Address (Required)
Contact Number
Message
Upload your CV and any other files (Required) Max. file size: 80 MB.
Privacy Policy (Required)
We will only use the information you send through this form in connection with your application for employment. We will do so, within the terms of our privacy policy. Please tick the box to confirm that you have read and understand the privacy policy.
#J-18808-Ljbffr