Salary: Apprentice starting at £10.00 to £10.50 per hour. Non-qualified starting at £11.50 - £12.00 per hour. Fully-qualified starting at £12.00 to £13.08 per hour dependent upon experience.
Hours: Full-time or Part-time hours available.
Contract: Permanent.
Location: Tetbury.
An exciting opportunity has arisen at our established and busy Practice for a Dispenser to join our team at the Phoenix Health Group.
Innovative and progressive with surgeries across Cirencester, Tetbury, South Cerney, Kemble and the RAU, we focus on providing excellent personal care and a holistic approach to medical practice.
Everyone working in the Practice is valued for the role they play in providing a high-quality service for our patients.
Main duties of the job
The role will process all relevant prescriptions as authorised by GPs and prescribing nurses where appropriate, in accordance with the principles of good practice. The practice will consider an applicant who is not yet qualified but interested in Dispensing and helping patients. The position is also open to anyone interested in completing an apprenticeship.
You will need:
* Good standard of education, including qualifications in English and Maths.
* Experience of Microsoft Office software.
* Experience of dealing with the public/patients.
* Keyboard and computer skills.
* Ability to work as part of an integrated multi-skilled team.
* Experience of working in a Dispensary.
* If unqualified, the successful applicant would need to complete a Level 2 Dispensing Doctors course Buttercups.
Please see the Job Description and Person Specification for further details.
About us
Innovative and progressive with surgeries across Cirencester, Tetbury, South Cerney, Kemble and the RAU, we focus on providing excellent personal care and a holistic approach to medical practice.
Everyone working in the Practice is valued for the role they play in providing a high-quality service for our patients.
Job responsibilities
Job summary:
To process all relevant prescriptions as authorised by GPs and prescribing nurses where appropriate, in accordance with the principles of good practice.
Job responsibilities:
* To ensure that all medicines and appliances dispensed are checked against the prescription and whenever there is doubt about the appropriateness of the item, or about the dose or labelling instructions to check with the authorising doctor or duty doctor.
* To collect all due prescription charges and ensure that the patient declaration on the reverse of the FP10 is duly filled in and signed by the patient.
* To ensure that all monies received or handled on behalf of the practice are appropriately stored and banked, and a record kept of all financial transactions.
* To endorse all prescription forms as appropriate, collate and forward the forms in a secure manner to the NHS Prescription Services for processing and reimbursement.
* To promptly forward all invoices and dispensary related correspondence to the practice manager or dispensary manager according to practice policy.
* To notify the authorising doctor of any FP10 returns/feedback from the PS so that any appropriate remedial action may be taken.
* To operate efficient stock control appropriate to the needs of the practice, with the objective of ensuring continuity of supply for patients and minimising wastage through out of date stock.
* To ensure CDs are entered correctly into the CD Register and to complete regular stock balances.
* To ensure that drugs are stored in an appropriate manner in accordance with the accompanying instructions.
* To ensure that shelves and all work surfaces are regularly cleaned to maintain a high level of hygiene within the dispensary.
* To take prompt action in response to any drug alert bulletins that may be received.
* To ensure that refrigerated items are stored at the appropriate temperature and to maintain a temperature control record/logbook.
* To maintain full and accurate records of all dispensing transactions.
* To undertake any necessary work as may be required and appropriate to maintain a high standard and efficient dispensing service.
* To adhere to all practice Standard Operating Procedures to ensure the safe and efficient running of the Dispensary.
* To liaise with other services or departments, internally or externally, to ensure patients receive their medications in a timely manner.
Person Specification
Other
* Able to work at the desired times.
* Able to be flexible and cover for colleagues planned and unplanned absence over 2 sites.
* Experience of Primary Care.
Knowledge and Skills
* Keyboard and computer skills.
* Excellent communication skills, verbal and written.
Qualifications
* Good standard of education including qualification in English & Maths.
* Dispensary experience and a level 2 Dispensary qualification.
Qualities and Attributes
* An understanding, acceptance and adherence to the need for strict confidentiality.
* Ability to use own judgement, resourcefulness and common sense.
* Ability to work without direct supervision and determine own workload priorities.
* Ability to work as part of an integrated multi-skilled team.
* Pleasant and articulate.
* Able to work under pressure.
* Able to work in a changing environment.
* Able to use own initiative.
* Sense of humour.
Experience
* Good standard of education including qualification in English and Maths.
* Experience of Microsoft Office software.
* Experience of dealing with the public/patients.
* Experience of working in a public reception environment.
* Dispensary experience and/or Buttercups Level 2 Dispensary qualification.
* Experience of telephone switchboard operation.
* Experience of Medical clinical software system.
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