Wickhambrook Surgery is looking for an NVQ qualified dispenser to join our dispensary team, on a part-time basis, ideally for three days per week, with a degree of flexibility to cover colleagues leave as and when required. The role will be responsible for the processing of prescriptions in accordance with practice policy and extant legislation. In addition, the post holder will be required to support the dispensary manager in ensuring a high-level of service is delivered at all times whilst supporting the multi-disciplinary team in line with the strategic objectives of the practice. T he main duties will include: Checking all medicines dispensed, ensuring there are no discrepancies. Dispensing medicines to the entitled population safely and accurately. Collecting prescription charges in accordance with dispensary protocol. Maintaining stock levels within the dispensary, liaising with the dispensary manager to facilitate re-ordering. Receiving and storing supplies in accordance with current policy, ensuring the cold chain is maintained where applicable. Ensuring controlled drugs are dispensed in accordance with practice policy. Safe disposal of returned and/or out of date medicines. Ensuring all repeat prescriptions are processed within a 48-hour timeframe. Providing patients with advice regarding all prescription matters. Process prescription requests via email, phone, face-to-face and online. Processing dossette boxes. Processing home delivery medication. Assisting the dispensary manager in the preparation of monthly returns. Maintaining a clean and safe working environment at all times. Maintaining accurate records at all times, read coding entries appropriately. Be conversant with and adhere to all standard operating procedures (SOPS) governing safe dispensing. Providing holiday/sick leave cover for other dispensing staff. Please see job description attached for further details. About the Candidate If you are an experienced dispenser looking for an exciting new role, then we'd love to hear from you. You will have the following skills and experience: Essential: Qualified dispenser (NVQ level 2). GCSE or equivalent, English & Maths grade C (4) or above. Experience of working in a dispensary. Experience of working in primary care. Broad knowledge of general practice. Experience working with the general public/patients. Desirable: Excellent communication skills (written and oral). Strong IT skills. Clear, polite telephone manner. Competent in the use of Office and Outlook. EMIS/SystmOne/Vision user skills. Ability to promote best practice regarding all pharmaceutical matters. Effective time management (planning and organising). Capable of managing payments (invoices, cash etc). Ability to work as a team member and autonomously. Good interpersonal skills. Problem solving and analytical skills. Ability to follow policy and procedure. Ability to effectively manage stock including ordering, rotation, disposal etc. About Us Our busy yet community minded practice is located in beautiful rural Suffolk countryside, between Bury St Edmunds, Newmarket and Haverhill, serving a patient population of approximately 5200 patients, dispensing to nearly 100% of the practice population. We highly value staff wellbeing and work as a close and supportive team. Pay is competitive, based on experience and includes automatic enrolment to the NHS pension. Free parking is available. Disclosure and Barring Service Check Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.