Finance System Specialist Full time, 3 year fixed-term contract Salary: £39,105 - £45,163 Based in Liverpool / remote working opportunities 30 days annual leave, plus Bank Holidays and additional Christmas closure days Liverpool School of Tropical Medicine (LSTM) is a globally recognised centre of excellence for teaching and research in tropical diseases. Recently ranked in the top 5.3% of universities in the world, we are proud of the work we do and the impact this has on the people who need our help most. Headquartered in the heart of Liverpool, with colleagues working all around the world, we are on a mission to improve health outcomes in disadvantaged populations globally, through partnership in research and education. Our award-winning Finance team have recently implemented a significant upgrade of the LSTM's finance system, to a new SaaS system. The purpose of this upgrade was to streamline processes across the organisation, allowing for better analytics, which will ultimately support the strategic decision-making process. We have so far rolled this out to the UK and Zimbabwe offices and have plans to go live in the Kenya office in the new year. To support with the implementation and embedding of the system and continue the success of the project, we have an opportunity for an experienced Finance System Specialist to join the team on a 3-year fixed-term contract. The Finance System Specialist will focus on proactively maintaining and developing LSTM's finance system and associated software, and work closely with colleagues to troubleshoot and solve complex issues, providing an outstanding service to all system users. The successful candidate will also use data and draw upon expertise to inform and implement system enhancements and developments, which will further improve the overall user experience. Key responsibilities will include: Undertake extensive and detailed troubleshooting and testing to investigate system issues, identifying solutions to minimise service disruption. Day-to-day system support and system administration tasks, ensuring that SLA’s are met, and an outstanding customer service is provided. Ownership of the development and maintenance of system business processes, understanding stakeholder and operational needs. Co-ordinate workload and issue prioritisation within the team to reduce risk and provide an excellent customer service. Proactively identify opportunities to enhance financial processes through system improvements and automation. Create an established feedback process gathering and analysing data to establish a development of work. Foster excellent business relationships with colleagues, suppliers and system users to enhance user experience. Work alongside the Finance Systems Manager to plan and deliver an accessible training schedule for the LSTM group. We are looking for a solution-focused individual with the technical and communication skills to lead change effectively. The successful candidate will ideally bring the following: Experience of maintaining and developing systems. Proven experience in administering and optimising integrated systems. Demonstrable experience of effectively troubleshooting, taking ownership for issues until resolution. Excellent communication and interpersonal skills. Experience of working with finance systems, and knowledge of underpinning technical infrastructure of finance systems and how accounts are compiled would be beneficial for this position, however this is not essential. You can learn more about the requirements and responsibilities of the role in the job description attached. Additional benefits of this role: Flexible working - our preference for this position would be a hybrid model with 2 days per week working on-site however, we are happy to be flexible and we would consider remote working with a minimum of 1 day per month on-site for candidates who are not local to our Liverpool site Additional benefits of joining LSTM: 30 days annual leave, plus bank holidays and 6 additional Christmas closure days Generous occupational pension schemes Agile working Affiliated, discounted staff membership to the University of Liverpool Sports Centre Employee assistance programme to support with employee well-being High street discounts and cashback offers Government-backed cycle to work scheme Plus, a host of additional family friendly policies Application process: To apply for the position please click on the apply link and upload your CV and covering letter Due to the volume of applications, we receive, we may close our vacancies early. It is therefore advisable to apply as early as possible if you would like to be considered for a role. Inclusion is central to our values at LSTM. We seek to attract and recruit people who reflect the diversity across our communities, regardless of sexual orientation, gender identity, ethnicity, nationality, faith or belief, social background, age and disability. LSTM selects candidates based on skills, qualifications, and experience. We welcome conversations about flexible working; and applications from those returning to employment after a break from their careers. About LSTM Founded in 1898 and the oldest of its kind in the world, the Liverpool School of Tropical Medicine (LSTM) is an internationally recognised centre of excellence for teaching and research in tropical diseases. Through the creation of effective links with governments, NGOs, private organisations, and global institutions and by responding to the health needs of communities, LSTM aims to promote improved health, particularly for people of the less developed/resource poorest countries in the tropics and sub-tropics. Look at some of the great work we have achieved over the past year by viewing our annual report: https://www.lstmed.ac.uk/about/annual-reports-and-financial-statements LSTM actively promotes Equal Opportunities and Safeguarding Policies