Reports to: Head of Property Management Location: Southend on Sea - Office Based Hours: 9am - 5:30pm Monday to Friday Salary: Neg Main Purpose of the Job: To carry out an effective and efficient administration service, whilst co-ordinating activities on behalf of the Property Managers and contributing to the overall effective running of the organisation. Liaises with personnel up to and including Regional Director/Operations Manager level Answering written and telephone enquiries, obtaining and distributing relevant information and ensuring these are dealt with accurately and in line with company standards. Processing invoices. Distributing relevant information, such as notices for meetings etc. Responding to internal and external callers in line with company standards Investigating and obtaining relevant information from various departments Booking appointments for Property Managers arising from written and telephone enquiries. Keeping accurate records of names, addresses and relevant information pertaining to enquiries made and ensuring telephone log is maintained. Maintaining Property Managers diary and schedule. Responsible for sorting and sending all post to Property Managers Switchboard cover from time to time. Scanning of correspondence and filing. Typing and distributing budgets Collating and distributing accounts to ensure turnaround within three months of end of financial year Set an example for others by championing the Customer Charter principles and the Code of Business Conduct. Issuing works orders in accordance with procedures. Health and Safety - Following up Health & Safety works flowing from the Health & Safety Reports and diarising to check before the next health & safety Visit in liaison with Associated Surveying matters which have been completed and are in place such as annual electrical inspections etc. Key Interfaces Internal departments / businesses External businesses Professional organisations Residents / Clients