Senior Project Coordinator - 12 month Fixed Term Contract Reporting into the UK Operations Manager, you will help ensure that the cyber delivery team is delivering work to our clients in an operationally efficient manner. As part of the cyber operations function you will be responsible for developing the processes, governance and training that ensures our business is run smoothly and effectively, the result being excellent client experience for all of the work we deliver. THE ROLE Sales Enablement You will work closely with the sales team to ensure they are kept abreast of product and capability developments with the testing team You will also work closely with sales to understand pipeline activity so that you can maintain and report consultant availability to the broader management team You will help identifying the appropriate resources to support sales and be assigned to billable tasks You will develop a good understanding of the strategy for key accounts, supporting the Sales Team with future account development Client Management You will work alongside our account managers, acting as the primary point of contact on active projects, ensuring that the client is kept up to speed on the progress of the work against predefined objectives and milestones Where any issues or blockers arise, you will ensure these are a managed and stakeholders are kept in touch as appropriate. Project Management The Project Co-ordinator is responsible for continual improvements to our project management processes, with a particular focus on the Offensive Security practice You will encourage innovation through experimentation and the adoption of new processes You will be capturing and tracking all sold work and ensuring that engagements are properly resourced and managed to completion You will be responsible for our project onboarding and close down process, scheduling, and leading project reviews, ensuring lessons learnt are communicated and incorporated in future projects You will ensure that all internal systems are always up to date and accurately reflects the position of the practice WHAT WE’RE LOOKING FOR We think candidates with the following skills and experience are likely to succeed as a Senior Project Co-Ordinator at S-RM. We’re looking for someone that is able to adapt to change and work comfortably in a fast-paced environment, this person will have some or all of these skills: Degree level education or equivalent experience Ideally some experience in a similar role, Project Management, Engagement and/or Delivery Management Experience working with time tracking, forecasting, staffing/resourcing, and/or CRM systems and tools The Ideal candidate will also likely have the following key personal skills and attributes: Excellent planning and organisational skills Excellent stakeholder (both internal and external) and communication skills Excellent attention to detail A proven ability to work unsupervised Ability to work under pressure and meet tight deadlines Ability to manage multiple projects simultaneously A proactive approach and a willingness to work outside the job specification when required Our benefits We offer thoughtful, balanced rewards and support to help our people do their best work and live their lives outside it, this includes but is not exhaustive of: 25 days holiday per year in addition to bank holidays (1 day for every year of service up to a maximum of 30 days in total); Hybrid working and flexible working hours; Matching pension contribution up to 6% (up to a maximum of 12% combined), and financial education; Life Insurance 4X annual salary. Parental Support: Fertility treatment leave – 5 days of leave per cycle of treatment per year; Maternity leave – 26 weeks of full pay followed by 13 weeks of half pay; Paternity leave – 6 weeks of full pay. Various Health and Medical Benefits including: Private dental and medical insurance (taxable benefit) for you and your family; Virtual GP for you and your family members that live in the same household; Various gym discounts for you and your partner; EAP programme for you and your immediate family; Free access to the world-famous mindfulness app