Job Title: ICT SENIOR TECHNICAL ENGINEER Location: South Wales Police Headquarters, Bridgend, Wales Permanent Salary £35,526.00 - £40,893.00 p/a Are you looking for your next career step? Do you want to be a part of an Innovative Organisation? About Us: South Wales Police is the largest police force in Wales, serving a population of approximately 1.3 million people across an area of 2,117 square miles. We are dedicated to keeping our communities safe and secure, and we rely on cutting-edge technology to support our operations. We have recently invested heavily in our ICT department with exciting new projects and opportunities funded by significant investment. We are going through a period of significant growth and technological change, there has never been a better time to join The role We are seeking an experienced Technical Systems Engineer to join our busy ICT Department at South Wales Police The successful candidate will report to an Enterprise Specialist and is responsible for providing 2nd line problem resolution for a range of technical functions. Your technical skills and experience will be used in support of the vital technology that helps keep South Wales safe. Esponsibilities To maintain efficient performance of South Wales Police’s enterprise infrastructure through providing 2nd line technical support and IT administration. Administration and configuration of technologies within a specific area of the systems team, which will include one of the following areas: Citrix Cloud SAN Virtualisation Systems Operations Servers Networks Requirements Must have related qualification(s) in Information Technology or proven experience in relevant areas of Information Technology Must have a proven experience of administration and troubleshooting within an IT enterprise systems infrastructure as well as knowledge of server operating systems – especially Microsoft Windows. Experience of Active Directory Services, such as Group Policy, DNS, DFS Our systems team covers a wide variety of technologies, so we ask you can demonstrate experience in administrating ONE (or more) of the following: Enterprise Systems Monitoring and especially Microsoft Systems Centre Operations Manager or Azure Monitor Storage Area Networks and especially NetApp Cloud Computing and especially Microsoft Azure HP Server hardware support Virtualisation Technologies and especially VMware or Citrix Enterprise Unified Communications and especially Microsoft Exchange, Exchange On-Line, Microsoft Teams Device Management Systems and especially Microsoft Systems Centre Configuration Manager/Intune Datacentre Management including Power Management, Air Conditioning, Security, Networking, Racking, etc. Enterprise Security You should also be able to demonstrate experience in configuring ONE (or more) of the following: Systems Management, Systems Datacentre; Systems Server; Systems Storage; Systems Virtualisation; Systems Internet-Extranet Perimeter and Gateways; Systems AD Enterprise Services; Systems Unified Communications; Systems Security Where You’ll Fit In The ICT Senior Technical Engineer sits within the Technical Delivery section of the department and will report directly to an Enterprise Specialist. Benefits Include Training and professional development opportunities Local Government Pension Scheme 24 days Annual Leave increasing to 29 years after 5 years employment Flexible working dependant of duties Free on-site parking On site fitness centre and canteen Collaborative and supportive work environment. Cycle to work scheme Wellness programmes SWP Diolch Vectis & Blue light Discount Card Opportunity to make a meaningful contribution to public safety and community well-being. Diversity, Equality & Inclusion As a Force, we are committed to developing the overall structure of equality, diversity and inclusion across South Wales Police: in our workforce and in the services we provide. South Wales Police is an equal opportunities employer and is determined to attract, employ and support a workforce which is representative of the diverse society which it serves. We are committed to achieving a working environment which is free from any form of harassment, intimidation, bullying or victimisation. Applications are welcomed from all under-represented groups and support will be made available for all applicants as and when requested. For more information about the role please contact Geraint.Jamessouth-wales.police.uk The successful Candidate must be willing to undergo vetting to MV/SC Vetting. Please note, if you are an internal candidate and subject to an ongoing PSD investigation, your appointment or placement in the role may be delayed pending an outcome. Whether the role is held open will be considered on a case-by-case basis Note : Due to the sensitive nature of the work performed by South Wales Police, all applicants will undergo a comprehensive background check as a part of the recruitment process.