3rd Line IT Engineer - Networking | Fyfield, Oxfordshire | Full Time | £46,000 - £50,000 per annum (depending on experience) | Business/performance related bonus Are you ready to take your career to the next level with a company that has been a cornerstone of IT solutions for businesses for 30 years? Aegis is passionate about technology, innovation, and creativity. They are seeking a dynamic Senior IT Engineer to join their team and contribute to our continued success. The company prides itself on delivering efficient IT solutions to over 400 sites nationwide, with a focus on exceptional customer service and lasting client relationships. As they expand, they are looking for a well-presented, customer-focused, and personable individual, like you, to join their Fyfield office. You will play a crucial role in implementing and managing new projects and installations, providing on-site end-user support, and maintaining existing infrastructure. Your responsibilities will include problem analysis, documentation, and ensuring configurations are up to the highest standards. Are you the right person for the job? 4-5 years in a similar role Proven ability to form lasting customer relationships Expertise in remote and on-site support Technical skills should include: Windows/Microsoft Focus: Azure, Office 365, Intune, Serverless deployments Cisco Expertise: In-depth knowledge of Cisco routers and switches Networking: TCP/IP connectivity and IT security expertise Windows Server Administration: 2016, 2019, and Server 2022 Virtualisation: Windows Hyper-V Active Directory/Azure AD Administration: Including Group Policy configuration Device Support: Windows 10/11 and Apple devices, experience with Intune, Apple, and Meraki MDM Firewall configuration (Fortinet/Sophos) Backup Technologies and Disaster Recovery Microsoft SQL Server: Experience advantageous High-Level Communication Skills: Both written and verbal What will your role look like? Implement and manage new projects and installations Provide on-site end-user support Maintain existing infrastructure Conduct problem analysis and investigation Ensure high-standard documentation and configuration What can you expect in return? Company pension Employee discount Flexible schedule Private Health Care Group Life Eligible for profit-share after 12 months of continuous service If you are a dedicated IT professional with a passion for technology and exceptional customer service, click “APPLY” now Your data will be handled in line with GDPR.