Job Title: Trainee 2nd Charge Loan Advisor
Location: Watford
Salary: Up to £25,000 + Commission
Hours: Monday to Friday 9 am to 5.30 pm
Benefits:
* Private Medical Healthcare through Vitality
* Dental Scheme
* Additional half-day annual leave on your Birthday
* Annual leave purchase scheme
* Pension Scheme
* Perk box
* Free eye tests
* Christmas and Summer Social Events
* Top Performers Dinner each quarter
* Fresh fruit in the office
About the position of the Trainee 2nd Charge Loan Advisor
This is an exciting opportunity for a sales-focused individual looking to become an advisor in the mortgage and loan sector. You will be provided full training from a market-leading specialist brokerage, including full support to gain CeMAP qualification.
As you develop, the role will focus on taking new enquiries from a variety of sources to identify their requirements and place them with the correct lender. You will underwrite new applications and package them with care, skill, and diligence to present a perfectly packaged case to a lending partner. You will be required to maintain existing broker and customer relationships, generating leads from these contacts. You will deal with both intermediaries and directly with clients, offering expert advice on specialised property finance.
Responsibilities for the role of Trainee 2nd Charge Loan Advisor
* Complete all training in a dedicated and efficient manner, displaying aptitude, application, and ability to show initiative.
* As you develop, you will be responsible for the following activities:
New Enquiries
* Ensure all details are fully completed on CRM immediately once a new enquiry is received.
* Carry out fact-finding exercises with direct customers where the loan is for a regulated mortgage contract, and we will be providing advice if qualified.
* Complete sourcing for all new enquiries.
* Initial enquiries follow up with a call to broker/client.
* Check over terms completed by admin and send out with necessary compliance documentation to client/broker. Where the loan is regulated, recommendation calls to be carried out.
System
* Keep notes up to date on all cases.
* Ensure that folders are kept tidy, both on paper and on the system.
Introducer due diligence
* Advise compliance of any new brokers so they can request documents.
Documentation
* Review AIPs and Offers received - checking all financial details and requirements.
* Review documents received and application packs.
* Review valuations when received and submitted to the lender.
Updates
* Check case and completion updates for correct content and send to the client/broker.
* Manage updates from all parties and inform those who require them.
Other
* Keep lender criteria spreadsheet/lender product guides/forms up to date in files.
* Ensure introducer relationships are maintained and establish new relationships.
* Maintain a high level of service for all introducers & their clients.
* Offer the best advice to all clients for their borrowing needs.
* Maintain compliant files.
* Answer calls and take new enquiries from brokers adhering to the Company's SLAs.
* Review new applications and form a fully packaged file through liaising with both introducers and clients.
* Process pipeline business.
* Maintain back-office system and ensure this is used correctly in line with Company processes.
* Liaise with solicitors, lenders, and brokers on completions.
* Ensure CPD is maintained to an appropriate level.
Experience and skills required for the role of Trainee 2nd Charge Loan Advisor
* Upbeat telephone manner.
* Understanding the source of an introduction and when certain types of business (i.e. direct regulated clients) should be passed to appropriate members of staff.
* General office skill set.
* Ability to manage own diary, manage deadlines, and meet targets set.
* GCSE Maths and English essential.
* CeMAP would be highly desirable. If not, a desire to gain this qualification.
* Experience gained in the mortgage industry.
For more information regarding the role of Trainee 2nd Charge Loan Advisor, please contact us.
Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful candidates within two business days.
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