In partnership with our client, Sedgwick Resource Solutions is seeking a Head of Personal Injury Claims.
This is an excellent opportunity for an experienced claims manager to gain experience in an award-winning global organization.
The successful candidate will lead a large team of claims handlers ensuring the successful settlement of claims across Ireland.
Location & Hybrid Model - a hybrid working model, based in my clients Dublin, Belfast or Derry offices
The Role:
* You will be responsible for building a culture of responsibility, customer focus, and collaboration within the Claims team.
* Lead a high-performing environment among team leaders and people managers, driving best practices for ROI and PI personal injury claims units.
* Work closely with other claims functions and support departments to develop optimal settlement strategies and address business performance issues.
* Manage supplier relationships, implement quality programs, monitor external changes in the claim’s environment, and engage with external insurance bodies to stay ahead of regulatory developments.
* Contribute to risk management processes and collaborate with the Actuarial and MI teams to maximize data usage for actionable strategies.
* Manage motor PI claims, ensuring compliance with Solvency II, Group Standards, and other relevant regulations, and promoting standards of compliance within the organisation.
The Candidate:
* Circa 8 years experience managing a claims function, with 5 years' managerial experience.
* A minimum 3rd level relevant degree, with APA/CIP/MDI/ACII beneficial.
* Experience in leading and managing a high-performing team.
* A strong technical background in claims, understanding relevant regulations and legislation.
* Knowledgeable and well-versed in external market factors impacting personal injury claims.
* Excellent planning, organizational, and prioritization skills, ensuring timely delivery of objectives.
* Experienced negotiator with a pragmatic and hands-on approach to problem-solving.
* Strong analytical skills and experience analysing data to maximize the use of management information (MI) and meet agreed key performance indicators (KPIs).
This role is allocated CF1 role under Fitness & Probity Regime, which means the successful candidate will be subject to an enhanced level of background screening requirements.
Closing Date for applications: 20th January