Job Description
WHAT TO EXPECT
Join JLR as a Lead Business Process Analyst and play a key role in driving operational excellence across our organisation.
We are looking for a skilled professional to enhance our business processes, ensuring effective data sharing and communication among teams. In this dynamic position, you will design, manage, and analyse a variety of business processes that contribute to our success.
You will coordinate the delivery of operational processes, ensuring targets are met within project timelines. Your responsibilities include mapping current operations against future systems to identify gaps and opportunities for improvement. Collaborating with cross-functional teams, you will implement process changes that drive measurable business impact, including cost savings and productivity gains. Success metrics will include the percentage of process improvements implemented on time, stakeholder satisfaction ratings, compliance rates without rework, and the number of knowledge transfer initiatives delivered.
Key Accountabilities and Responsibilities
1. Coordinate the delivery of operational processes, ensuring deliverables meet agreed targets. Identifying and implementing continuous improvement opportunities.
2. Mapping & analysis of current business operations against future systems & processes – Identification of business process systems gaps & opportunities between current and future solutions across multiple business areas.
3. Implement, use and comply with regulatory, corporate or process through the introduction of a range of relevant methodologies, tracking and reporting of these metrics.
4. Work in line with formal project and change management techniques to ensure on-time delivery and achievement of planned outcomes.
5. Produce written documentation to support your work, report on your findings and present to stakeholders.
WHAT YOU’LL NEED
1. Relevant previous experience in Process Mapping & Modelling.
2. Effective communication and interpersonal skills to collaborate with stakeholders at all levels.
3. Able to document Business Process Maps (As-Is/To Be) and verify their accuracy.
4. Strong analytical, problem-solving, persuasion, and conflict resolution skills with a strong sense of urgency.
5. Advanced knowledge of ARIS and/or LUCID systems.
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