NHS Hertfordshire and West Essex Integrated Care Board (468)
The Project Support Officer will provide and coordinate administrative and secretarial services, including the preparation of agendas and minutes, taking appropriate follow-up action as required. Supporting the team with the management of projects, gathering information, and undertaking inquiries.
The postholder will work in a team to coordinate and administer clinical pathway development, manage clinical pathways, clinical policies, and the pharmacy website. Making these policies and pathways available to our clinicians is a key part of communicating our policies and pathways and supports programme management, transformation, and the maintenance of cost-effective, streamlined, safe care. The postholder will also have opportunities to learn the techniques of administration of pharmacy and policies website.
The successful candidate will need to demonstrate excellent communication skills, both verbally and in writing, along with the ability to work under pressure and meet deadlines while ensuring high levels of accuracy and confidentiality. The postholder will have a professional, flexible approach to work and the ability to prioritize and plan their workload. Experience of working in an office environment along with computer literacy in Microsoft Office, including Teams, Outlook, Word, and Excel, is required.
Main duties of the job
* Provide and coordinate administrative and secretarial services, including the preparation of agendas and minutes, and taking appropriate follow-up action as required.
* Support the team with the management of projects, gathering information, and undertaking inquiries as necessary for the head of department, teams, and the department.
* Coordinate and administer clinical pathway development and manage clinical pathways, clinical policies, and the pharmacy website.
* Carry out any other duties as may reasonably be required by their line manager.
About us
NHS Hertfordshire and West Essex Integrated Care Board (ICB) is the local NHS organization that plans and oversees how NHS money is spent and ensures health services work well and are of high quality.
The ICB's role is to join up health and care services, improve health and wellbeing, and reduce health inequalities for the 1.6 million people who live in Hertfordshire and West Essex.
It's an exciting time for us, and we're looking for people who enjoy working in a fast-paced, vibrant environment that can help us achieve our aim.
If you share our passion for people and want to make a positive change to their health and health services, then we want to hear from you.
Job responsibilities
For further information on the role, please see the Job Description and Person Specification attached.
Person Specification
Knowledge, Training, and Experience
* Educated to NVQ 3 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.
* Significant administrative/secretarial experience including initiating and maintaining office systems.
* Demonstrable experience in dealing with the public and handling sensitive and confidential information.
* Intermediate knowledge of IT systems and software programs such as Outlook, Word, Excel, PowerPoint, and Access.
* Understanding of Confidentiality and Data Protection Act.
* Clear communicator with excellent writing, data entry, and presentation skills: capable of constructing and delivering clear information/instructions to staff and service users.
* Ability to work under pressure in a busy working environment and able to multi-task.
* Effective team working.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
NHS Hertfordshire and West Essex Integrated Care Board (468)
£26,530 to £29,114 a year per annum plus fringe allowance.
#J-18808-Ljbffr