Company Description
Stobart(Part of the Culina Group) is a leading ambient transport and logistics business, providing services to many of the UKs best known brands across core consumer and retail sectors.
At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired!
Job Description
We are currently seeking a Customer Controller to join our Customer Service team at our Warrington site.
As a Customer Controller youll be the first point of contact for our customers, offering great contract support and customer service in a fast-paced, encouraging environment to provide a continuous professional service to Stobart customers.
Shift: 4 on 4 off days, 06.00-18.00
Salary: £26,064 per annum
Key Duties of Customer Controller:
1. To act as the first point of contact with our Customer about their deliveries from prior to collection to delivery; escalating issues as required
2. Ensure all customer orders are accurately created on ESL in-house system for delivery as per customers requirements
3. Liaise with Planning Teams and action change requests to ensure consignments are collected and delivered to customer requirements
4. Action Driverline calls
5. To liaise with the Forecasting, Planning and AM teams regarding extra or sho...