What you will doJoin our Building Solutions team at Johnson Controls as Head of Inside Sales. You will lead a team of Inside Sales Renewals Specialists, Consultants, and Lead Specialists, focusing on customer engagement and account management for our equipment and services. Your primary objective is to drive profitable growth, emphasizing service revenue and generating new leads. You will mobilize cross-company teams, including digital and services, to enhance Johnson Controls’ strategic business.How you will do itYou'll be responsible for sales activities and achieving KPIs by coaching team members on prioritization and customer engagement. You'll act as an escalation point for support and model effective selling behaviors. Foster a customer-centric approach, driving organizational and cultural changes to achieve strategic objectives. Identify opportunities to improve function and drive productivity gains, connecting with leaders across regions.You'll collaborate to develop forecasts and communicate business strategies clearly to your team. Conduct team meetings to review KPI progress and share best practices. Provide constructive feedback during customer calls. Support team members’ skill development and lead training sessions. Build collaborative relationships with local and national sales teams. Foster a performance-driven culture through recognition and contests. Ensure accountability and high performance while managing your team.What we look forRequiredProven experience in leading inside sales teams, ideally in Fire, Security, HVAC, Technology, or Software sectors.Strong understanding of inside sales concepts and processes.English proficiency in business with excellent verbal and written communication skills.Ability to supervise an annual sales pipeline of $5M+Experience in coaching and motivating team members.Entrepreneurial mindset with strong leadership capabilities. Strong problem-solving and negotiation skillsProficiency in MS Office, particularly Excel. PreferredWe'd ideally love you to hold a Bachelor’s degree in Business Administration or Commerce coupled with knowledge/experience in Salesforce and PowerBI, though these are not essential for the right candidate!We look forward to your application and the possibility of you joining our team at Johnson Controls!