Sales Advisor - Heathrow Terminal 3 - 1 Month FTC - Full Time
Join to apply for the Sales Advisor - Heathrow Terminal 3 - 1 Month FTC - Full Time role at Ted Baker.
Who We Are
QUINTESSENTIALLY BRITISH; DISTINCTLY GLOBAL.
At Ted Baker, we know what it means to be a truly forward-thinking designer brand. From the iconic props in our shops to the delightful details and thoughtful touches which set us apart from the crowd. We look for thoughtful, motivated team members who know that ambition and authenticity go hand in hand.
THE ROLE
The role of the Sales Advisor is to support an environment of genuine customer connection looking to maximize sales through a high level of service and always strives to go the extra mile.
Main Responsibilities
People
* A high level of team participation, working with integrity and respect for others.
* Actively drive and document your own learning to contribute to the success of the team and location.
* Be adaptable and flexible to the needs of the business in support of the team and the location.
* Collaborate with the teams in all meetings and briefings.
* Support new hires within the team through friendly mentorship.
* Display a dedicated approach to self-awareness and self-development.
* Understand the core values and culture of Ted and reflect these in all efforts.
Product
* Use all available tools and information to keep up to date on current product and increase awareness of the product in terms of Called, Colour, Composition, Cost, Care, Cut (The 6 C’s).
* Follow merchandising guidelines, replenishment method, and housekeeping standards to ensure that Ted is represented at the highest level.
* Demonstrate a keen personal interest in Ted and support brand messaging.
Commercial
* Demonstrate all requirements of Ted’s School of Excellence.
* Delivering Greet, Observe, Talk, Fit, Assist, Thank (GOTFAT) with enthusiasm and consistency.
* Have a good understanding of the variety of customer profiles and use of sales techniques in order to build loyal customer relationships both online and offline.
* Actively seek knowledge and take personal ownership of achieving and exceeding location KPIs.
* Be proactive in the capture of customer data at PoS and understand how this informs customer relationship management.
* Keep yourself and customers up to date on and take an active interest in sharing Ted’s social media activity.
* Proudly support the integration of new technology into our customer service proposition.
* Deliver a warm and memorable customer service experience.
Operations
* Follow Company policies and procedures with an ability to work unsupervised.
* Adhere to all Company health and safety procedures.
* Adhere to all loss prevention measures and protect the assets of the Company.
OUR VALUES
AUTHENTIC, KIND, CURIOUS, COURAGEOUS, INCLUSIVE.
Benefits
At Ted we offer a range of benefits including access to our generous KitTED benefit, a bonus scheme, and a healthcare cash plan.
Seniority level: Entry level
Employment type: Full-time
Job function: Sales and Business Development
Industries: Retail Apparel and Fashion.
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