We have an excellent opportunity for a Customer Service Administrator to join a leading supplier of building products to the UK's construction and house-building sectors.
The main purpose of the role is to support the Customer Service Team with Admin related tasks.
Key Responsibilities:
* To collate and scan all delivery notes so that proof of deliveries can be provided to any customer requesting one.
* Ensure that all delivery notes are filed correctly
* Dealing with customer enquiries by telephone and email
* Contact customers on a weekly basis and establish how many require collections and update the transport team
* Checking and processing of sales orders
* Raising credit notes
* Issuing collection note paperwork
* Raising cases on CRM system
* Filing of sales orders and credit notes
* Admin support for other departments as and when require
Experiences and Skills Required:
* Competent with Microsoft packages
* Good level of numeracy
* Strong communication skills
* Excellent telephone manner
* Organised approach to work
* Ability to work on own initiative
* Attention to detail
This is a full time, permanent position. Hours of work are Monday-Thursday 8:30-17:00 and Friday 8:30-16:00.
For more information or to apply please contact Mat Gibson quoting reference MM6144