Remote Senior Salesforce Functional Consultant (4.5 working week)
About the Role:
We are working with a leading digital solutions provider seeking a Senior Salesforce Functional Consultant to join their team. Reporting to the Head of Service Delivery, you will play a critical role in ensuring the success of clients by delivering top-tier Salesforce solutions. You will work closely with clients to align Salesforce’s capabilities with their business goals, driving greater business value and fostering strong executive relationships.
As a trusted advisor, you will lead the implementation process, advocate for best practices, and help clients achieve greater adoption, track key business metrics, and maximise feature usage.
Key Responsibilities:
* Lead the implementation of Salesforce Sales & Service Experience Cloud projects.
* Create high-quality design documents and presentations.
* Lead client workshops to define requirements and translate them into actionable solutions.
* Support the full lifecycle of Salesforce implementations, from planning to execution.
* Conduct system testing on customer instances to ensure quality and functionality.
* Provide end-user training and upskilling on Salesforce features and best practices.
* Develop and maintain architecture and flow documentation.
Key Requirements:
* 3+ years of hands-on experience in implementing Salesforce solutions.
* Salesforce certification in Sales, Service, and Experience Cloud Consultant.
* Experience working in cross-functional teams with both technical and functional Salesforce experts.
* Strong ability to communicate complex technical concepts to non-technical stakeholders.
* Excellent presentation and client-facing skills.