Job Overview
University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity for internal applicants.
Please see below for detailed job description of the role.
Main duties of the job
As a key member of the care group management team, you will support the development and delivery of administrative operations. Leading our administration teams and working across a range of clinical areas, you will ensure the smooth running of the patient journey by co-ordinating and streamlining administrative processes for the benefit of the patient and their individual needs. You will identify, develop and implement service improvements by working with partners to put in place administrative and operational pathways that support care for patients in the most appropriate settings.
Working for our organisation
University Hospital Southampton is one of England's largest acute teaching Trusts, offering a wide range of learning and development opportunities to support your career aspirations.
Located on the south coast with an international airport and direct rail links to London, Southampton offers an ideal setting to live and work, with the New Forest, South Downs and Jurassic Coast.
We believe that using technology wisely shows strong time management and commitment to innovation. However, personalizing your recruitment application to highlight your unique skills and experiences is crucial. Relying too heavily on generic, AI-generated content instead of drawing from your own strengths and accomplishments may lead to your application being rejected if multiple candidates present identical or similar information.
At UHS we’re committed to providing a flexible working environment where possible. Whether you are balancing family, study, or your wellbeing with your career, we want to support you so you can help our patients.
At UHS, we proudly champion individuality, recognizing that outstanding care is only possible with a diverse, inclusive team. We’re committed to creating an anti-racist, anti-discriminatory environment where everyone feels valued, safe, and empowered to make a meaningful impact in our communities. We welcome applicants of all backgrounds, identities, and experiences to join us in building a healthcare community where everyone can belong, thrive, and contribute.
Responsibilities
Detailed job description and main responsibilities:
1. Responsible for patient pathway planning and co-ordination
2. Act as a subject matter expert for services in care group on patient pathways, Trust hospital systems, as well as standard operating procedures and trust administration policies
3. Service delivery, development and training
4. Auditing, monitoring and reporting including Healthroster and ESR
Experience/Skills
1. Implementing and monitoring administrative procedures and policies
2. Project/change implementation, management and monitoring ongoing projects
3. Communicating with all levels of professional staff and the public
Person specification
Qualifications, Knowledge & Experience
Essential criteria:
1. Educated to Degree level or can demonstrate an equivalent level of experience
2. Management/Leadership training
3. Demonstrable managerial experience
4. Evidence of continuing professional or personal development
5. Experience of implementing and monitoring administrative procedures and policies
6. Experience of project/change implementation, management and monitoring ongoing projects
7. Experience of communicating with all levels of professional staff and the public
Desirable criteria:
1. Able to facilitate and implement policy, guidelines and projects from initiation to completion
2. Experience of providing information in various formats
3. Understanding of NHS performance targets
Trust Values
Essential criteria:
1. Patients First
2. Always Improving
3. Working Together
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