Senior Transformation and Delivery Manager
NHS South Yorkshire Integrated Care Board
Cancer Alliances are key to affecting the transformational change needed to achieve world-class cancer outcomes for their population as set out in the Cancer Taskforce strategy.
The South Yorkshire & Bassetlaw Cancer Alliance, working with Derbyshire & Bassetlaw, aims to facilitate high quality, equitable transformational change.
The purpose of the job is to work closely with Place colleagues to jointly lead the commissioning of cancer services (recognising that cancer services are a mix of local and South Yorkshire and Bassetlaw wide pathways). The post holder will provide peer support to Places, facilitating additive expertise and transformation capacity within the South Yorkshire Integrated Care Board in relation to cancer services. This will require direction from and partnership working with the South Yorkshire Integrated Care Board and Place, commissioners of specialised and public health services, providers and clinical teams (via Provider Collaborative(s)).
Main duties of the job
Key objectives of this role include:
1. In conjunction with Place colleagues, develop and implement a commissioning framework for high quality cancer services within South Yorkshire.
2. In conjunction with Place colleagues, develop the annual commissioning intentions aligned to national and local strategic priorities.
3. Operate as peer support to Place colleagues to jointly lead the commissioning process for new/existing services related to cancer ensuring additive value and capacity including the development/review of service specifications, development/review of resource implications including activity and finance and supporting the development of business cases.
4. Review, consider and work collaboratively with neighbouring Cancer Alliances (East Midlands) and Integrated Care Boards (Nottingham and Nottinghamshire and Derby and Derbyshire) in relation to patient pathways.
5. Informed and directed by Deputy Place Directors, develop the case for change for potential service redesign and/or development of new services to the South Yorkshire and Bassetlaw Cancer Board and/or the South Yorkshire ICB Operational Executive.
6. Support the Cancer Alliance Associate Director and Deputy Place Directors to ensure value for money across commissioned services including the identification of any required efficiency/change programmes.
About us
NHS South Yorkshire Integrated Care Board oversees health and social care for a population of 1.4m people. Working through our 4 places, Barnsley, Doncaster, Rotherham, and Sheffield, we are building on the strengths, capacity and knowledge of all those directly involved with our local communities to deliver our four key aims of Improving outcomes in population health and healthcare; Tackling inequalities in outcomes, experience and access; Enhancing productivity and value for money; and Helping the NHS support broader social and economic development.
Our near 1,000 staff are committed to addressing the broader health, public health, and social care needs of the population across South Yorkshire through our values of One Team, Empowered and Innovative. We work as a key partner with the Integrated Care Partnership (ICP) of health and care providers within the South Yorkshire Integrated Care System (ICS) to collectively deliver health and care services that meet the needs of the local population.
Job Responsibilities
Communication and Relationships
* Supporting collaborative arrangements and negotiations with providers, as part of the transformation, delivery and improvement function.
* Provide additional support to the wider transformation, delivery and improvement team through working flexibly to directly assist other portfolios of work where they may be a subject matter expert or through research and development and delivery of materials as required.
* Provide expertise of best practice change and project management methodologies.
* Communicate, engage and build relationships with key partners across a wide range of stakeholders including providers, other health and social care organisations (Councils) and commissioners.
* Engage and manage relationships with stakeholders to achieve a common purpose and realise mutual benefits where there may be contentious decisions to be made around performance or finance etc.
* Produce material for and present complex presentations to large groups which are engaging, influential and effective in delivering key messages, the content of which may include highly complex technical, contentious or very sensitive information.
* Forge close working relationships across the organisation to facilitate an effective matrix style approach to delivery of contracts, services, projects and programmes of work.
Analytical and Judgement
* Identify options by utilising specialist knowledge using agreed criteria and initiative to test solutions in advance.
* Contribute to the development of key performance indicators and milestones for specific projects/services.
* Interrogate and analyse, sometimes highly complex, information to support the delivery of clear reporting and outcomes.
* Interpret national policy and guidance in relation to specific areas of work to support the delivery of local strategy and plans.
* Write and submit regular reports for senior managers and executives showing progress against milestones, status, resource requirements, issues, risks and dependencies, making recommendations where a range of options may exist.
Planning and Organisation
* Managing the set-up and delivery of services and projects, working with colleagues and subject matter experts on the strategic planning, scoping, design and the delivery.
* Deliver service change/redesign linked to requirements from NHS England and NHS Improvement which are complex in nature and that supports system transformation.
* To support the development and implementation of new/existing services, including planning and needs assessment, development/review of service specifications, participating in the procurement process, issuing contractual documentation, supporting mobilisation and ongoing contract management including improvement and performance of services.
* Manage the whole commissioning cycle, reporting on progress and managing risks and issues, escalating where necessary to the appropriate board.
* Support organisational change and the uptake of initiatives that support excellence.
* Ensure benefits are identified, understood, measured, tracked and owned.
* Demonstrate flexibility and support new portfolios of work where necessary.
Physical Skills
* Standard keyboard skills will be utilised daily due to the nature of the role which will require the use of computers and systems.
* Contact with patients/clients will be incidental.
Policy and Service Development
* To ensure all public contact with the team is of highest professional standard.
* To embed patient and public involvement where appropriate at all levels of decision making.
* Be a champion for best practice, learning from experience and from others, supporting the spread of innovation within the organisation.
* Develop and implement standardised operation processes and procedures for projects, and work with senior team members to develop project management policies that apply across SYICB.
* Keep patient interest at the centre of all activities and involve patients and public in policy development and service, project and programme delivery where appropriate.
* Works within organisation and national guidance, interpreting national guidance relevant to the area of work and acting as a subject matter specialist within the specific area.
* Support the work at Place and across SYICB to ensure value for money across commissioned services including the delivery of any required efficiency/change programmes.
Finance and Physical Resources
* Budget holder for specific contracts/services, tracking and reporting on spend.
* Monitor and manage the budget effectively, acting in accordance with organisational financial policies and procedures.
* Constantly strive for value for money, ensuring financial balance is achieved.
* Provide financial updates and reports as required.
Human Resources
* Provide day-to-day line management of a small team undertaking Personal Development Reviews and managing any employee relations issues.
* Responsible for recruitment of new team members.
* Lead multi-disciplinary teams and manage interactions between other internal and external functions as required.
Information Resources
* Develop appropriate, robust, information systems to ensure that all documentation is stored and used effectively (dashboards, highlight reports, risk and issues logs etc).
* Develop a sound project/commissioning schedule that suitably identifies resources and outputs; applying appropriate principles to deliver stated objectives and deadlines.
Research and Development
* Undertake research and development initiatives, delegating as appropriate.
* Plan, develop and evaluate methods and processes for gathering, analysing, interpreting and presenting data and information.
* Pro-actively identify service improvement needs and opportunities, by complex analysis of data/information, audits or surveys, and prioritise improvement activities.
Freedom to Act
* The postholder is accountable and responsible for decisions made and can escalate any query at any time to the next senior level for authority or sign off.
* Postholder will use their own initiative within clear guidelines set out in SYICB policy, standard operating procedures (SOPs) and national guidance.
Physical Effort
* The postholder will be mostly sitting, standing and walking daily as they undertake daily tasks including using the computer, producing reports etc.
Mental Effort
* There will be a requirement for frequent concentration when completing tasks such as inputting and checking data, collating information for reports etc. however there will be conflicting priorities that arise which the postholder will have to manage day-to-day.
Emotional Effort
* On occasion the postholder may experience dealing with emotive employee relations cases and other sensitive employee matters.
* On occasion the postholder may experience dealing with conflicting views across a wide range of stakeholders, where their role is to support collaboration and cohesion.
Working Conditions
* The postholder will use visual display units (computers, smart boards, projectors etc.) daily.
* General office conditions.
General
The post holder will:
* Develop a culture that promotes equality and values diversity. The post holder must be aware of and committed to the Equality and Diversity policies of NHS South Yorkshire ICB, comply with all the requirements of these policies and also actively promote Equality and Diversity issues relevant to the post.
* Ensure the principles of openness, transparency and candour are observed and upheld in all working practices.
* Ensure that any infection prevention and control issues are reported to their line manager/Infection Prevention and Control.
* Be aware of and adhere to the provisions of the Health and Safety at Work Act and to ensure their own safety and the safety of colleagues and patients.
* Maintain confidentiality at all times.
* Comply with mandatory training requirements and ensure that adult safeguarding is embedded as an essential part of their daily practice. Safeguarding is everyone’s business and staff within the organisation have a particular responsibility to ensure all safeguarding concerns are responded to effectively and efficiently in accordance with the local Safeguarding Adults Board Policy and Procedure.
* Ensure that their actions support the aim of the organisation in ensuring that all children up to the age of 18 years are protected from significant harm, abuse and neglect, within the framework of multi-agency Child Protection services established in the Guidelines and Procedures issued by the Area Child Protection Committee.
* Ensure that their actions support the aim of the organisation in ensuring that all vulnerable adults are protected from significant harm, abuse and neglect, within the framework No Secrets which provides guidance on developing and implementing multi-agency policies and procedures to protect adults "at risk".
* All staff must follow their professional Code of Conduct where relevant, e.g. NMC, GMC, CMIPD, CMIOSH.
* All managers are expected to follow the NHS Managers Code of Conduct.
Person Specification
Knowledge and Understanding
* Knowledge of the commissioning function including planning, assessment of needs, service development/implementation, contracting, performance management/service improvement across health and social care.
* Understanding of public sector contracting (NHS/Social Care).
* Must understand the background and aims of current healthcare policy and appreciate the implications of this.
* Must understand the relationship between the Department of Health & Social Care and individual provider and commissioning organisations.
Skills and Competencies
* Able to provide and receive highly complex, sensitive and contentious information.
* Able to draw qualitative and quantitative information from a range of sources and present it in a clear and concise way.
* Able to take decisions on difficult and contentious issues where there may be a number of courses of action.
* Able to negotiate on difficult and contentious issues including performance and change.
* Ability to effectively plan and think strategically and analyse and resolve problems in a multi-disciplinary environment.
* Good analytical skills with an ability to analyse and consider complex information and develop a range of options.
* Ability to anticipate problems before they arise and offer appropriate solutions.
* Demonstrate the ability to plan over the short, medium and long-term altering plans to fit with the rapidly changing environment.
* Experience of identifying and interpreting national policy.
* Experience of researching best practice and developing solutions that can achieve optimal outcomes for all stakeholders.
* Good working knowledge of Microsoft Office suite and intermediate keyboard skills.
* Excellent communication and presentation skills and an ability to engage successfully with a wide range of people at all levels within the organisation.
* Ability to build relations with internal and external partners which are critical in securing the strategic objectives.
* Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making.
* Previous experience in similar role in a healthcare or public sector environment.
* Experience of working in portfolio and/or programme management environment.
Qualifications
* Educated to Masters level in a relevant area of academic practice or equivalent experience working at a commensurate band/level.
* Evidence of continuing professional development relevant to role.
* To have one or more of the below project management qualifications or equivalent level of experience:
* Managing Successful Programmes Advanced Practitioner
* APM Registered Project Professional.
* Member of relevant professional body
Attributes
* Commitment to equality of opportunity, focused on removing barriers to full participation.
* Fosters good working relationships and values difference.
* Works well with others, is positive and helpful, listens, involves, respects and learns from the contribution of others.
Experience
* Experience of commissioning services in health and/or social care sector.
* Significant experience of managing projects and delivering them within agreed timescales and budgets.
* Experience of leading change in service delivery from a commissioning perspective.
* Experience of providing support and input into complex services/programmes.
* Experience in managing stakeholders, taking account of their levels of influence, and particular interests.
* Experience of preparing briefing papers and correspondence at board level.
NHS South Yorkshire Integrated Care Board
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