JOB TITLE: Relationship Manager - SME - Edinburgh, South & East Scotland team
LOCATION: The Mound, Edinburgh
HOURS: Full Time
WORKING PATTERN: Our work style is hybrid, which involves spending at least one day per week, or 20% of your time, at our Edinburgh office.
At Lloyds Banking Group we’re driven by a clear purpose - to help Britain Prosper. Across the Group, our colleagues are passionate about making a difference to customers, businesses, and communities.
Our Commercial Banking division has business clients across a wide variety of sectors - from small businesses to multinational corporations. Many of the clients we support are household names, driving UK growth, and we've pledged to help the UK economy prosper by helping British industry.
Supporting the Bank of Scotland brand, our team in Edinburgh are looking for a Relationship Manager to support trading clients within the SME portfolio with all their tailored financial requirements including lending, deposits plus a range of other products and services. There is an expectation to grow the portfolio through bringing more of the Bank's proposition to our existing clients and building out our franchise.
This is a great opportunity for someone to join a high performing team across Edinburgh, South and East of Scotland. Role includes supporting high profile local clients, developing key business opportunities and representing the Group with Senior Collaborators across the professional community.
Key Responsibilities:
* Handling and developing high profile client relationships, putting the client at the heart of what you do, adding customer value at every interaction and becoming a “trusted advisor”.
* Identifying and evaluating expertise-led solutions against a range of criteria to find the ones that best meet business needs.
* Uncovering emerging issues and/or needs and identifying potential causes, related issues, barriers and key partners to find the best way forward.
* Establishing relationships with Group Partner companies and through them bringing the whole Bank to the client, delivering products to meet their needs.
* Handling the ‘Risk’ side of your client portfolio including supporting clients with developing ESG strategies and supporting their journey to Net Zero.
* Supporting the development of others in the team, whilst also investing in opportunities for your own personal development.
Skills Required:
* Strong communication skills with experience in building, crafting and managing relationships with clients and influential external partners.
* Proven credit experience – skilled at evaluating propositions and using that experience to make confident and effective commercial recommendations to the Credit team.
* Strong financial and numerical skills.
* Detailed understanding of legal documentation, together with the ability to effectively negotiate legal and commercial terms.
* Understanding and appreciation of the different types of risk in a lending environment and how to minimise such Risk.
* Skilled teammate as well as a proven self-starter with a drive and passion to succeed individually and as part of the wider team.
About working for us!
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.
We want our people to feel that they belong and can be their best, regardless of background, identity or culture.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups.
We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.
If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you!
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