Senior Electrical Engineer
Our prestigious unique market leading client, based in Wymondham, are currently seeking a Senior Electrical Engineer, to join their growing team.
Our client is seeking candidates with a degree or equivalent in an electrical discipline and an understanding of technical processes.
This is a full time, permanent position, based in Wymondham, Norfolk.
Benefits:
• Electric car scheme
• Health cash plan from Bupa
• Flexible working
• 25 day holiday
• Pension scheme
• Bonus scheme
• Employee assistance programme
Job Duties:
* Technical Support: Provide technical assistance and support to customers. This includes addressing issues, troubleshooting problems, and ensuring customer satisfaction.
* Commissioning: Oversee the commissioning process of products, ensuring they are correctly installed and configured for optimal performance.
* Service Management: Manage the overall service operations, coordinating service teams
* Warranty Management: Administer and manage product warranties, ensuring that customers receive appropriate coverage and that warranty claims are processed efficiently.
* Breakdown Resolution: Coordinate the resolution of breakdowns or technical issues promptly, minimizing downtime for customers and maintaining a positive relationship.
* Technical Training: Develop and implement training programs for internal staff and external customers to enhance techni...