LOCATION: SWANSEA (Hybrid) CONTRACT DURATION: INITIAL 6 MONTH CONTRACT IR35 STATUS: OUTSIDE IR35 RATE: £200 PER DAY Yolk Recruitment are currently hiring for IT Support Engineers on initial 6 month contracts. We're looking for experienced IT Support Engineers to join a leading global organisation on a contract basis. You'll be responsible for providing technical support, maintaining IT systems, and ensuring compliance with cybersecurity regulations. This is a hybrid role and the task will dictate the location. KEY RESPONSIBILITIES: - Provide remote and on-site IT support to end users - Manage user accounts and access control - Troubleshoot and optimise computer systems - Install, upgrade, and configure hardware/software - Maintain networks, endpoints, and security systems - Assist with phishing simulations and cyber awareness campaigns - Ensure devices are patched and compliant SKILLS & EXPERIENCE REQUIRED: - Experience with Office 365, Azure AD & Microsoft Intune - Experience with IT Service Desk tools (eg AutoTask, SolarWinds, ConnectWise) - Strong troubleshooting skills across PCs, Servers, networks & Firewalls