Customer Operations Advisor
This is a temp to perm position working 40 hours per week; it has become available because the current employee is retiring.
This role is located in a busy industrial manufacturing environment, and the successful candidate will have a background working in the manufacturing industry.
Pay/Salary: £26,000/annum, £12.50/hour, overtime opportunities rare but possible, 1.5x Monday - Saturday, 2x Sunday
Working Hours/Shift Pattern: 8am - 4:30pm, 40 hours/week, 30 mins unpaid lunch (15 min paid break too)
Main duties & responsibilities:
* Receiving goods, completing necessary documentation, and allocating stock as applicable
* Site operates a self-service store with RFID tags so goods are tagged and engineers self-service
* Tagging and storing items to support this
* Expediting orders - calls directly with suppliers, discussing lead times
* Updating on-site computer systems for receipting goods and updating orders
* Replenishing two vending machines with stock as required
* Providing support to engineers if they have difficulty locating items
* Stock taking
* General housekeeping, keeping stores area tidy
Essential skills / experience / qualifications:
* Basic computer literacy - able to show professional email correspondence, data entry on MS Excel and on-site systems, able to update system information
* Good timekeeping / organization skills
* Stores/Warehouse experience desired
* Excellent communication skills for customer-facing and supplier interactions
* A background working in manufacturing is required
About our client:
Our client is a leading Specialized Industrial Service Provider, making remarkable a reality every single day. They offer a wide range of innovative and high-quality industrial service solutions with the overall mission to make "industry work better". You might just see O-rings and valves, but to us, they help power the world.
They know their hard-working people are the backbone of their mission, providing our customers with specialist knowledge and hands-on service.
This is where you come in!
Once you become a permanent employee you will qualify for the following benefits:
* 25 days plus bank holidays annual holiday entitlement
* Ability to purchase an additional 5 days holiday subject to scheme rules
* Contributory Pension Scheme
* Cycle to Work Scheme
* Life Assurance
* Up to 1 day's paid leave to concentrate on your well being
* A full integrated Employee Assistance Programme including a 24/7 helpline for emotional and practical support, as well as financial and legal support including:
* Unlimited mental health support from qualified mental health care professionals
* 24/7, unlimited remote GP appointments - so you can get fast access to a doctor at a time convenient to you
* Six 1-2-1 nutritional video consultations per year
* Six 1-2-1 digitally delivered personal training sessions per year
* 360 Well being Score - take just four short assessments to get your score and unlock six 1-2-1 lifestyle coaching sessions per year
* Physiotherapy - eight sessions a year shared between you and your partner
* Medical second opinions
* Savings and discounts for savings on weekly costs
* On-demand wellness content, plus our Well being Calendar, which is packed with podcasts, articles, webinars and more to help manage your well being
* Company Sick Pay from day 1
* Group Income Protection - after a period of sickness absence
* Long service recognition
* Free unlimited access to LinkedIn Learning
* Free Branded work wear
* Free Eye tests
Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
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