Service Management Lead - 3-Month Contract Location: Salford Duration: 3 Months (Initial Contract) Day Rate: Competitive A leading organisation is seeking an experienced Service Management Lead to provide essential support in stabilising service operations and driving risk mitigation. This is a critical contract position for an initial three-month engagement. Key Responsibilities: Lead the Golden Quarter Risk Mitigation Plan and Operational Stability workstreams to ensure service stability. Drive risk mitigation and oversee the resolution of approximately 200 critical risk issues. Provide operational oversight for BAU Service Management, including Incident and Change Management. Support Head Office Service Management across all key activities. Key Requirements: Strong experience as a Service Management Lead or similar role. Expertise in ITIL & IT Service Management (ITSM) frameworks. Proven ability to manage Incident and Change Management processes. Strong stakeholder management and communication skills. Ability to work within a fast-paced, high-risk environment. This contract offers an opportunity to make a meaningful impact within a complex service environment. To apply, please submit your CV or contact Liam O'Connell at for further details. Rates depend on experience and client requirements