My client, based in a rural location near to Thame, is looking for a Customer Service Coordinator.
Your main duties will be to:
1. Schedule service appointments
2. Answer the telephone
3. Monitor emails
4. Ensure all paperwork is completed
5. Issue quotes
6. Raise invoices
7. Liaise with accounts department regarding debtors
8. Control and monitor projects
9. Liaise closely with their client's customer care teams
The successful Customer Service Coordinator will have:
1. Excellent customer service and organisational skills
2. Ability to work in a fast-paced environment
3. Understanding of Microsoft applications
4. Previous experience in a construction company, housing association, or a service and repair background would be ideal
Working hours are 8am - 5pm Monday to Friday with a 1-hour unpaid lunch break.
Salary: £25,000 - £32,000 depending on experience.
Other benefits include (after qualifying period): bonus scheme, company pension, and private healthcare. 22 days holiday plus bank holidays.
Own transport is required due to the rural location.
Free onsite parking.
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