We are looking for a passionate and experienced Assistant Manager at The Three Horseshoes, Asthall This role encompasses overseeing the running of The Three Horses Shoes, This is an opportunity to embrace yourself in a fast-paced operation where each day offers something different. You will be involved in the daily running of each of our departments, from our award-winning fine dining restaurant supporting our department managers & striving for exceptional standards at every opportunity. You will be an ambassador for The Bamford Collection, which is a group of consciously minded brands that are committed to nourishing people and the planet. The collection is made up of three brands; Daylesford Organic, Daylesford Stays and Bamford.,
* To work as a consummate host to our guests & residents
* To ensure the restaurant, pub and gorgeous garden are set up for the day, constantly checking tables and replenishing stock and maintaining standards, delegating tasks where appropriate
* To actively drive average spend per head, by identifying all opportunities for recommendations
* To maintain full knowledge of the menu, including beverages, and able to give detailed descriptions of the dishes, provide recommendations for guests and give accurate allergens advice
* To ensure effective shift management, leading and motivating the front of house team, delivering a seamless service.
* To manage the restaurant operations effectively, maximising sales through table turning
* Work alongside the kitchen & bar team on continuous development of food and beverage offerings
* Maintain an accurate and up-to-date plan of restaurant staffing needs.
* Prepare schedules and ensure that the restaurant is staffed for all shifts whilst managing holiday requirements - ensuring Fourth is updated
* Line management of the restaurant team (incls absences, performance reviews, PDPs etc). Assist with recruitment when required
* To ensure all transactions are correct, including balancing floats, change, banking and cash reconciliation
* To highlight H&S matters to your line manager or appropriate parties
* To deliver and champion 'REAL The Maytime experience'
SKILLS YOU WILL BRING
* Fully responsible for leading service standards and supporting wider business objectives.
* Report to the General Manager and work alongside Operational teams.
* Manage a small team; previous leadership experience is advantageous.
* Act as a natural leader and role model for your team.
* Provide and share experience and knowledge from your career in F&B.
PERKS & BENEFITS
* Discounts: We offer a range of discounts on our products, treatments, and dining
experiences from day 1. Volunteering Days: Employees are offered one paid day per year to volunteer with a charity of their choice. Private Medical: We offer subsidised private medical insurance through Bupa. Pension Scheme: Pay up to 9% of your salary into your pension each month; we contribute up to 4.5%. Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary. Mental Health Support: Our Employee Assistance Programme provides 24-hour support, seven days a week.