Credit Control Officer
Location: Portsmouth
Contract: Temporary (9 month initial)
Rate: £14.65 - £15 Per Hour Umbrella
Start date: ASAP
Contact: (url removed)
Job Description
Service Care Solutions is recruiting on behalf of a Local Authority in Portsmouth for a Credit Control Officer. Reporting to the Accounts Receivable Team Leader, you will be responsible for ensuring timely collection of outstanding invoices and managing customer queries efficiently. This role offers the opportunity to work within a dynamic team, handling a diverse range of council services, from licensing fees to commercial rents. If you have strong credit control experience, excellent communication skills, and the ability to manage accounts effectively, we would love to hear from you!
Main responsibilities
Ensure timely collection of outstanding invoices billed through the sundry debtor ledger, proactively following up with customers to secure payment and reduce aged debt.
Monitor and pursue customer queries, working closely with internal council teams and external customers to resolve issues promptly and facilitate smooth payment processing.
Manage a designated portfolio of accounts, regularly reviewing aged debt reports, making collection calls, and preparing monthly reports on outstanding balances and recovery actions.
Accurately record billing information, take payments over the telephone, and reconcile customer accounts to ensure financial records are up t...